Job Title: Research Administrator Assistant
Location: Exeter, Wonford, EX2 5DW
Ward: Research & Development
Hours: 37.5 hours per week (Part Time will also be considered)
Duration: 3 Months
Work Pattern: Monday – Friday
Day time shifts: 8:30 – 4:40 or 9-5
Trust Location: Royal Devon University Healthcare NHS Foundation Trust
What you’ll be responsible for:
Job Purpose
The post holder will work as part of the clinical research team to support the safe conduct of research in accordance with the Research Governance Framework and Good Clinical Practice guidelines and provide assurance that the rights, safety and well-being of trial participants are protected.
The post-holder will work with the research team to provide administrative, clerical and data management support for all aspects of research study delivery across an extensive portfolio of clinical trials.
Job Responsibilities
Research and Governance
* Assist the clinical research team in coordinating a portfolio of National Institute Health Research (NIHR) studies.
Health Research (NIHR) studies.
* Participate in Good Clinical Practice (GCP) training and ensures GCP compliance of self and team.
* Support the team in on-going study coordination including:
* Conducting site file maintenance to ensure study essential documents are version controlled and maintained according to regulatory requirements.
* Update quality systems to record study information and enrolled patients details.
* Coordinate and prepare documents for patient visits.
* Respond to patients/carers telephone calls (who may at times be distressed) tactfully and professionally.
* Book trial specific investigations and procedures.
* Welcome patients to clinic appointments and prepare refreshments if required.
* Collecting prescriptions or investigation results.
* Assist in study close out procedures including:
* Preparing study documents for archiving following archiving procedures
* Support internal audit and monitoring.
* Document preparation
* Taking phone calls
* Booking appointments
* COMMUNICATION/RELATIONSHIP SKILLS Facilitate and maintain effective communication within Research & Development and across the areas where you have key working relationships (see Key Working Relationships section above).
* Maintain effective communication between the research team and patients tactfully and empathetically
Please note: Candidates will be required to write a word and excel test within time slot during the interview.
You’ll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
* Excellent organisational skill
* Working knowledge of Microsoft office packages (spreadsheets, databases, word processing and e-mail)
* Ability to communicate with staff and patients
* Ability to prioritise workload to respond to changing demands
* Excellent telephone manner and written communication
* Understanding of the clinical research process including Good Clinical Practice
Personal Attributes
* Enthusiastic, motivated and committed to developing a professional service
* Flexible approach to work and the needs of the service
* Able to prioritise
* Remain calm in difficult situations
* Proven ability to work as part of a team
* Excellent communication skills; confidentiality, tact and diplomacy
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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Job Type: Full-time
Pay: £12.08 per hour
Expected hours: 37.5 per week
Work Location: In person
Reference ID: 78079
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