Hire Coordinator, Full time
We are currently working with a well-established family business looking to bring on board an organised, methodical and personable individual to act as the first point of contact for new plant hire requests as well as manage repeat business.
This will be a busy fast-paced role and duties will include:
1. First Point of contact for incoming calls and visitors to site.
2. Process enquiries from new potential customers.
3. Action all enquiries for new plant, operator and transport hires, providing hire agreements including transport and costing with customers.
4. Processing queries regarding breakdowns, arranging plant exchanges and liaising with managers.
5. Process off-hire procedures, Plant PDI checks and raising damage issues.
6. Maintain all hire invoicing on IT system from hire to completion.
7. Liaise with service team to prepare equipment for hire.
8. Managing daily rota for driver team, prepare daily schedules and manage changes throughout the day.
9. Maintain the client hired-in plant database - Requesting new certificates as required.
10. Complete Ad-hoc tasks as required.
Your background:
1. Ideally Plant hire experience or co-ordination experience although full training can be provided for the right candidate.
2. A strong customer service ethic.
3. Strong organisational skills and ability to prioritise.
4. Excellent written and verbal skills.
5. Computer literate with strong administrative skills.
6. Highly driven with the ability to use own initiative and to react quickly to an evolving environment.
Would suit candidates looking for roles within Scheduling, Hire Controller, help desk, fleet coordinator.
Hours:
Monday - Friday
08.00 - 17.00
1hr lunch
Benefits:
Free Parking
28 days Holiday including Banks
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