Travel Coordinator
Cheltenham
£23,000-£26,000 DOE
I’m looking for a passionate, detail-oriented, and proactive Travel Coordinator to play a vital role in delivering unforgettable luxury travel experiences. Based in central Cheltenham, this is a fantastic opportunity for someone with a true passion for travel, to build an established career with an incredible organisation!
As a Travel Coordinator, you'll be responsible for ensuring the seamless operation of our luxury Tailor-Made travel itineraries. Working closely with global suppliers and travel advisors, you'll ensure all ground arrangements are perfectly booked and executed!
What the role involves:
* Confirm hotel bookings and ensure all services are arranged within budget.
* Organise transportation, tours, attraction tickets, restaurant reservations, and more for smooth tour operation.
* Negotiate supplier rates and make changes to ensure tours run smoothly.
* Communicate directly with travel advisors regarding operational queries, changes, and requirements.
* Accurately cost any additional requests or changes made by travel advisors.
* Prepare and share detailed tour documentation with guests and suppliers.
* Oversee the smooth execution of each tour, delivering on high expectations.
* Assist management in resolving guest complaints and support other departments during quieter periods.
* Proactively identify and resolve potential customer service issues.
What you...