Job summary An exciting opportunity for a band 3 N/A with assigned clinical and administrative responsibilities to join the Neurology Ambulatory Team. This valued role will embrace a range of clinical, non- clinical and clerical tasks, working within the nurse led unit playing a vital key role. Main duties of the job If successful, the post holder will be one of the first contacts within the Neurology Ambulatory Care Unit (NACU), helping organise the logistics of the Unit both collaboratively and independently when required. They will also work alongside a variety of different neurological specialists; supporting and assisting them to manage a multitude of conditions through clinics and treatments. This is a varied and interesting role where the use of initiative and teamwork is paramount. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 205-6877877 Job locations Royal Stoke, County or rotational between the 2 sites 151 Weston Road Stafford ST16 3SA Job description Job responsibilities Undertake all aspects of clerical duties inclusive of maintenance of computerised and manual record systems, booking appointments, filing and ordering of supplies for the unit and operating in a methodical and organised manner Ideally the candidate should be confident and familiar with the use of Microsoft, Excel and all associated hospital computer systems such as iPortal and Careflow The role will include some hands on patient care and involvement in many clinical procedures such as venepuncture, ECGs, recording of observations, urine microscopy and if the applicant doesnt have the appropriate competences, the team will be able to provide training. The candidate will be expected to demonstrate excellent patient care skills Assist the team to maintain an appropriate safe, clean environment in line with Trust standards/protocols which will necessitate some minimal assisted patient hygiene care and assist fellow members of staff in promoting patient safety, dignity and comfort at all times Job description Job responsibilities Undertake all aspects of clerical duties inclusive of maintenance of computerised and manual record systems, booking appointments, filing and ordering of supplies for the unit and operating in a methodical and organised manner Ideally the candidate should be confident and familiar with the use of Microsoft, Excel and all associated hospital computer systems such as iPortal and Careflow The role will include some hands on patient care and involvement in many clinical procedures such as venepuncture, ECGs, recording of observations, urine microscopy and if the applicant doesnt have the appropriate competences, the team will be able to provide training. The candidate will be expected to demonstrate excellent patient care skills Assist the team to maintain an appropriate safe, clean environment in line with Trust standards/protocols which will necessitate some minimal assisted patient hygiene care and assist fellow members of staff in promoting patient safety, dignity and comfort at all times Person Specification Experience and qualifications Essential Care certificate Previous experience as HCA Desirable NVQ 3 Previous experience in acute hospital settings Skills Essential Good computer literacy Desirable Venepuncture Person Specification Experience and qualifications Essential Care certificate Previous experience as HCA Desirable NVQ 3 Previous experience in acute hospital settings Skills Essential Good computer literacy Desirable Venepuncture Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke, County or rotational between the 2 sites 151 Weston Road Stafford ST16 3SA Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)