End Date
Thursday 19 December 2024
Salary Range
£140,216 - £164,960
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working
Job Description Summary
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Job Description
JOB TITLE: Head of Engineering – Consumer Servicing & Engagement Platform
SALARY: £140,216 - £164,960
LOCATION(S): London
HOURS: [Full-time]
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our LondonOffice.
About this opportunity…
This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role.
As Head of Engineering, you'll work collaborativelyacross the platform with your peers to:
* Collaborate with Product Owners, Platform Leads, Enterprise Architects & Engineers to coordinate and lead the technology teams for one of our two credit card labs
* Partner with Solution Architecture & Enterprise Architecture to ensure we have a clear future plan for the system architecture
* Work with business stakeholders to better understand the emerging credit landscape and to spot new opportunities for growth within the credit card space
* Provide inspiring leadership across teams of engineers developing and supporting modern technology solutions
* Own the technology culture within your lab, ensuring we have a high performance culture where people take initiative and deliver on commitments
* Supply critical technical feedback to the financial investment process in order to obtain funding for key solution opportunities
* Provide influential leadership beyond the lab across the whole platform area, and more broadly within the wider technology department at LBG
* Champion culture of inclusivity and diversity
About us…
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…
What you’ll get involved in…
As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability.
What you can bring to the role:
The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands-on an engineering background.
As a leader, you’ll:
* Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations.
* Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams.
* Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling.
* Create a culture of learning and continuous improvement through a “Fail Fast, Learn Faster” mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach.
* Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams.
* Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles
* Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps.
* Leading & successfully delivering large scale change (£15M+)
As an Engineer, you’ll:
* Understand Web, Microservices, Cloud eco-systems.
* Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt.
* Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories.
* Automation of everything will be a priority.
* Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery.
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.
Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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