Job Description
Role: Maintenance Operations Manager
Location: Wembley, London
Salary: £50,000-£60,000 plus Bonus
I'm working with a very established BTR Owner operator who is on the hunt for a Maintenance Operations Manager to join the team. A chance to work on one of the best build to rent developments in the UK, this is a great opportunity and not one to be missed.
The Role:
To collaborate with the Maintenance Manager in providing a best-in-class building and Maintenance management service for the Residential developments. To manage and co-ordinate the workload of the Maintenance department in delivering the highest quality of customer service whilst ensuring the landlord's assets are maintained in the most cost-effective and efficient manner. Exercising day-to-day control of budgets and departmental work processes and strategy to ensure the department operations are executed as instructed by the company.
Key responsibilities:
* Working closely with the Maintenance Manager, ensure full co-ordination of works and activities required in the department are executed in an efficient and consistent manner.
* Responsible for managing and continuously improving processes in relation to key areas of works as required by the department.
* Ensuring the highest possible levels of customer service are consistently delivered, to both internal and external customers.
* Ensuring that the tech/software systems that have been selected to aid with the department activities are fully utilised and ingrained within how the maintenance team carry out their activities.
* Manage maintenance works in the landlord areas in order to ensure the entire building's maintenance needs are fulfilled.
* When required, to lead and cover the Maintenance department from time to time in the absence of the Maintenance Manager.
About you:
* IT literate with excellent knowledge of MS Office and associated software packages.
* Resilient and able to work in a high pressured environment and able to embrace and adapt to change as the business demands.
* Proven track record of implementation and execution of standard operating procedures.
* Highly strategic with a proven track record within the Maintenance field.
* Excellent verbal, written and organisational skills.
* Excellent customer service capabilities and well presented, emotionally intelligent.
* Proven experience in relevant Building Services roles along with technical, hands-on experience.
* Someone who is a real team player and instils a culture of openness, high integrity and teamwork within their team.
* Good knowledge and understanding of managing contractors and facilities/maintenance related management contracts.
* Enthusiastic, motivated and a self-starter.
Perks of the job:
* Up to 25% Bonus.
* Tickets for events at Wembley Park, Wembley Stadium and The OVO Arena, Wembley.
* Discounts at shops and restaurants within Wembley Park.
* Support for personal development and training.
* Access to a Financial Adviser.
* Employee wellbeing initiatives.
* A calendar of events organised by a social committee.
* Two working days a year to spend volunteering for local charities.
Kindly proceed by clicking the 'Apply' button. I anticipate the opportunity to engage in further discussions regarding this position.
We work as one.
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
#J-18808-Ljbffr