Birmingham, West Midlands – London (Hybrid working)
Hours:
37.5 hours per week
Job Purpose
The Head of Corporate Services is responsible for the internal operations of the company. This involves overseeing human resources, finance, risk, legal and compliance functions. They take an administrative role in ensuring policies are effective, consistent and in-line with the intentions of the company.
As a key member of the Senior Management Team, the Head of Corporate Services will work closely with the Director of Services, developing informed strategy and strong governance for Servol.
This role will include some evenings, weekends, and bank holidays as required.
Key Responsibilities
* Manage, supervise, and develop the capabilities of the corporate services team, ensuring all induction, probation, supervision, and appraisal processes are adhered to. Identify both good and underperformance and take swift and appropriate action.
* Develop strong internal and external networks, building partnerships and demonstrating excellent communication, negotiation, and delegation skills.
* Lead corporate services ensuring they meet the highest professional standards, in accordance with the organisation’s strategic objectives and quality standards.
* Oversee the day-to-day regulatory financial activities of Servol, ensuring best practice and financial compliance.
* Manage the day-to-day operations of the Servol HR function, ensuring best practice and legal compliance.
* Lead on financial audit and compliance requirements with relevant regulators on behalf of the organisation and its subsidiaries.
* Ensure compliance with all external filing requirements including the Charity Commission and Companies House.
* Manage the IT contract, monitoring effectiveness and continued return on investment.
* Collaborate with the Director of Services and external consultancy to ensure health and safety compliance across the organisation.
* Work with the Director of Services to monitor and ensure continued accreditations for all external quality marks including ISO and Cyber-Essentials.
* Lead the annual compliance process for the NHS Data Security Protection Toolkit.
* Work with the Senior Management Team and the Board of Trustees to ensure good governance for the charity.
* Oversee day-to-day queries regarding the organisation's financial and HR, IT systems, and business functions to maximise efficiencies, including liaison with internal and external providers/technical support as appropriate.
* Produce a range of financial analysis including monthly management accounts and present to the Senior Management Team and Board of Trustees.
* Undertake professional report writing and timely information gathering for both an internal and external audience, including policies, business cases, and strategic/operational reports.
* Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions.
* Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation’s operations.
* Proactively monitor and evaluate activities within Servol’s business through the development and delivery of effective cross-service monitoring and evaluation tools; respond and correct issues, identify and follow up opportunities – alerting the Director of Services to potential adverse effects.
* Work with the Director of Services to develop and write funding bids and tenders.
If you would like to have a conversation about the role, please email Gaynor at the address below to arrange a suitable time.
Send your application and cover letter to:
Gaynor.brooke@servolct.org.uk
Director of Services
Call us on 0121 454 3081 to make a referral.
Tel: 0121 454 3081
Email: enquiries@servolct.org.uk
Servol Community Services
Suite 125, 51 Pinfold Street, Birmingham, B2 4AY
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