Job Title: Credit Control Advisor
Location: Wrexham Head Office
Salary: £26,000 per annum
We are seeking a skilled and motivated individual to join our Credit Control Team as a Collection Advisor. As a leading provider within the waste management industry across the North West and West Midlands, we pride ourselves on providing exceptional customer service.
The successful candidate will be responsible for collecting and reducing debt from customers, working closely with the Collections Manager to achieve targets. The role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Main Responsibilities:
* Collect and reduce debt from customers through phone calls, emails, and letters
* Work closely with the Collections Manager to achieve targets and resolve any issues that may arise
* Maintain accurate records of customer interactions and debt levels
* Collaborate with other departments to ensure seamless customer service
Requirements:
* Excellent communication and interpersonal skills
* Able to work effectively in a team environment
* Strong problem-solving and analytical skills
* Attention to detail and organizational skills
About Us:
We are a leading provider within the waste management industry, serving the North West and West Midlands regions. We pride ourselves on providing exceptional customer service and striving for excellence in all aspects of our business.