Assistant Manager | 12 month Maternity Cover Bath
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.
Job Summary
The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. They are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store.
Key Responsibilities of the Job
Leadership and People Management
* Create and foster a respectful and inclusive team environment.
* Support Store Manager in building a strong and diverse team.
* Support ongoing learning and development of team members.
* Engage in career discussions to support team understanding of career growth.
* Collaborate with Store Manager to plan and prepare team member schedule.
Working with Others
* Establish supportive relationships with all team members.
* Collaborate with team members to ensure an optimal guest experience.
Guest Experience
* Support team members to ensure a great guest experience.
* Move dynamically on the floor to assess and fulfill business needs.
* Resolve guest feedback and address emergent issues.
Operations
* Implement the Store Manager’s vision for the store.
* Partner with Store Manager to review business data and metrics.
* Manage store’s budget, labor hours, expenses, and P&L statement.
* Open and close the store in accordance with checklists.
* Understand and adhere to people safety policies.
Budget Responsibility
* Accountable for delegated aspects of controllable budget or labour hours.
People Management
* Team lead role indirectly responsible for subset of store employees during shift.
Key Skills & Core Values You Bring
* Inclusion & Diversity: Creates/supports an inclusive environment.
* Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
* Leadership: Motivates, empowers, develops, and directs people.
* Collaboration and Teamwork: Works productively with others to achieve goals.
* Adaptability/Agility: Tolerates uncertainty and ambiguity.
* Decision Making: Evaluates alternatives and makes effective decisions.
* Strategic Thinking: Sets strategies aligned to company vision.
* Resilience: Remains persistent and recovers quickly from setbacks.
Job Requirements
* Must be legally authorized to work in the country in which the store is located.
* Must be 18 years of age or older.
* Must have proof of the Right to Work.
* Must have the ability to travel to assigned store.
Availability
* Willing to work a flexible schedule including evenings, weekends, and holidays.
Other Willingness Requirements
* Willing to work as part of a team and independently.
* Willing to move through a store for most of a shift.
* Willing to move boxes weighing up to 30 lbs (13.6 kg).
* Willing to work in an environment with bright lights and loud music.
Experience
* Work experience in leadership or people management.
Job Assets (i.e., nice to have; not required)
* Education: High school diploma, GED, or equivalent.
* Education: Bachelor’s degree or equivalent.
* Experience: 1 year retail or sales specific management experience.
Beyond The Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person. Our total rewards program is designed to support you in achieving your goals. In addition to competitive base pay, we offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, and personal development programs.
Note: availability of these benefits may be subject to your location & employment type.
Only those applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer, and we are committed to providing reasonable accommodation to applicants with disabilities.
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