Summary
To provide effective and high quality administrative support to promote efficient delivery of the purpose and mission of the whole Academy.
Wage
£12,313.60 a year
Wage: £6.40 per hour. This will increase to £7.55 in April 2025.
Training course
Business administrator (level 3)
Hours
Monday - Friday (shifts tbc)
37 hours a week
Possible start date
Monday 31 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Undertake a comprehensive range of administrative tasks, ensuring work is prioritised and deadlines are met
* Receive and process incoming calls and emails, passing on messages to the appropriate staff
* Process letters, including confidential correspondence, as directed by the Office Supervisor
* Upload, download, and maintain data using various academy platforms in accordance with academy policy
* Maintain accurate paper records and files, contributing to the development of administrative systems and processes
* Support the academy office with administrative tasks relating to the new Year 7 intake
* Work towards obtaining a first aid qualification after successfully passing the probation period
* Ensure the secure handling of confidential data and information, complying with council policy and the Data Protection Act
* Cover reception duties when required
* Undertake photocopying (reprographic) tasks when required
* Support year teams with the organisation and administration of events, including but not limited to parents’ evenings, trips, enrichment activities, and booking meeting rooms
* Carry out other duties in line with overall team responsibilities, as directed by the Administration Supervisor or Operations Manager
The person undertaking this role is expected to work within the policies, ethos and aims of the academy and to carry out such other duties as may reasonably asked by the Administration Supervisor, Operations Manager or Principal.
The post holder will be subject to performance objectives agreed annually with the relevant body and these objectives will be reviewed annually and be in accordance to the post holders study programme.
Where you’ll work
Ashley Crescent
Southampton
SO19 9NA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LET ME PLAY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Level 3 Business Administrator Apprenticeship Standard
* Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
* All learning delivered online/ remotely alongside role
Requirements
Essential qualifications
GCSE in:
* Maths and English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Logical
* Team working