Employer: Calderdale and Huddersfield NHS Foundation Trust
Employer type: NHS
Site: The Health Informatics Service
Town: Elland
Salary: £46,148 - £52,809 per annum, pro rata
Salary period: Yearly
Closing: 07/02/2025 23:59
Interview date: 18/02/2025
Calderdale and Huddersfield NHS Foundation Trust (CHFT) is committed to equal opportunities and welcomes applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone, and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work, and place of work including: part-time, job-share, flexible working hours, and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
Job overview
Senior Office 365 Applications Specialist
Are you passionate about driving innovation and transforming the way organisations work through technology? We’re looking for an experienced Senior Office 365 Applications Specialist to join our dynamic team and play a pivotal role in shaping the future of collaboration and productivity within The Health Informatics Service (THIS) and its customers.
In this role, you will:
* Collaborate with business and technology teams to guide organisations through their Microsoft 365 migration journey and unlock the full potential of their investment in this powerful platform.
* Serve as a trusted adviser to managers and teams, helping them adopt new ways of working by recommending and implementing solutions tailored to their needs.
Main duties of the job
* Taking advice and guidance from the Cloud Technology Officer and acting on requirements set out by deliverable scopes of works coming from the Technology and Business Offices.
* Advising customers on best utilisation and setups of Office 365 technologies, such as Teams, One Drive, Intune, including mobile devices, SharePoint, Exchange Online.
* Responsible for ensuring the technical elements of DCB1596 are maintained, including managing/working with external testing procedures.
* Working closely with End User computing and IT Security teams to ensure that any changes made are subject to change control procedures and agreement with such teams.
* Work with IT Data protection teams ensuring that any new technology in use that may require longer term retention is covered by supporting backup technology and understanding how such data can be recovered by such technology and in accordance with Information Governance and data records management policy.
* Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability, and reliability.
* Maintenance of SharePoint sites and sub-sites, lists, libraries, and content (including pages, workflows, items, permissions, and access etc.) and working with the Web Development team for identity customisations where required.
* Assist in the administration and support of an enterprise-level Microsoft Exchange Online, Teams, OneDrive infrastructure, mobile access etc.
Person specification
QUALIFICATIONS / TRAINING
* Educated to Master’s Degree standard or equivalent level of knowledge acquired through experience.
* Attendance of Microsoft Lead courses in appropriate subjects surrounding Office 365 Technology.
* Evidence of continuing professional development.
* Willingness to undertake professional training relating to the role.
* Associated Microsoft qualifications in the Office 365 technology.
* ITIL Foundation.
KNOWLEDGE, EXPERIENCE & EXPERTISE
* Significant practical experience on technical aspects of Microsoft 365 deployments at the enterprise level.
* Extensive knowledge in O365 technologies with experience of two or more of the following: Exchange, SharePoint, One Drive for Business, Teams.
* Significant experience of Power Automate, MS Forms, Bookings.
* Extensive experience of O365 management tools for example, Intune, Azure, AAD, and the other O365 management portals.
* Experience in managing and supporting; OneDrive, Teams, OneNote, Yammer, etc.
* High level demonstrable experience in managing and supporting; SharePoint/Intune implementations, migration and administration functions.
* Experience administering O365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environment.
* Experience with data sovereignty situations and options to comply.
* Experienced in providing technical support to IT teams and end-user support to individuals.
* Experience with PowerShell Scripting.
* Good understanding of Office 365 licensing, and features enabled by each tier.
* Able to manage conflict and complexity.
* Ability to deal with complex queries trust wide and analyse and resolve issues for service users on specialist Software and technical equipment.
* Provide practical training to clinicians/consultants with ongoing use of systems; provide support in technological advancements and up-to-date Training material.
* Awareness of security and the need to keep systems up to date and securely patched in line with the organisations IT policies.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.
If you have any questions please contact ask.recruitment@cht.nhs.uk for assistance.
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