Detailed Job Description and Main Responsibilities
See job description and person specification for detailed job description and main responsibilities.
Person Specification
Qualifications and Training
Essential Criteria
* GCSE Maths & English (C grade or above)
* Good IT skills
Desirable Criteria
* RSA II typing/word-processing (or equivalent)
Experience
Essential Criteria
* Experience of using a telephone - taking messages and communicating in a professional manner
* Previous office experience
* Data Input
* Use of MS Office including Word & Excel
* Experience of working in a customer-focused environment
* Experience of working with databases
Desirable Criteria
* Experience of working in clinical governance or clinical effectiveness
* Experience of diary management and room booking
* Basic knowledge of the audit process
* Understanding of NICE guidance
Skills and Knowledge
Essential Criteria
* Retain basic/routine information
* Ability to pass on accurate information (verbal and written)
* Knowledge of office equipment and systems
* Able to complete tasks within agreed timescales
* Understanding matters of confidentiality
* Able to work in an organised manner and prioritise workload
Desirable Criteria
* Able to suggest possible solutions to routine problems
* Previous experience of organising own workload
Personal Attributes
Essential Criteria
* Professional appearance
* Professional approach
* Adaptable to meet service needs
* Articulate
* Able to work independently and as part of a team
* Confidence in dealing with staff at all levels
Demonstrates Trust Values
Essential Criteria
* Compassion, Ambition, Respect, Encouragement - Proud to CARE
Flexible Working
If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.
COVID19 Vaccination
Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.
UK Points-based Immigration System
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.
Communications
Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.
If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.
Employer Certification / Accreditation Badges
Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.
This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.
Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @royalhospital
Documents to Download
* Clinical Effectiveness Divisional Administrator JD and PS ( PDF, 752.5 KB )
* Together as One - Our Strategy ( PDF, 737.7 KB )
* Together as One - Proud to CARE Values ( PDF, 547.6 KB )
* Welcome to our Proud to Care Team ( PDF, 618.6 KB )
* Wellbeing at Chesterfield Royal Hospital ( PDF, 656.5 KB )
* Applicant Guidance ( PDF, 231.5 KB )
* 10 Reasons to Choose Us ( PDF, 262.4 KB )
* Hello my name is....... ( PDF, 113.9 KB )
* We Work Here ( PDF, 178.6 KB )
* Our Full People Plan ( PDF, 1.3 MB )
* Our People Plan - Infographic ( PDF, 878.6 KB )
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