Our client, in the Construction Industry, is looking for a Learning & Development Specialist. They are based in Bristol, though they do have other offices around the country, so they could consider someone working more remotely as opposed to 3 days a week in the office if based in the South West.
Ideally, we are looking for someone who has worked in construction in Learning & Development (L&D) or Organisational Development. If you have worked in Construction, you will probably reference the CITB (Construction Industry Training Board), and ideally, we would find someone who has knowledge of the CITB.
Key Responsibilities:
* Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment.
* Strong knowledge of compliance, safeguarding, and risk management in operational settings.
* Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways.
* Experience of a blended learning approach adopting new technology to support traditional learning approaches via Teams and face-to-face training.
* Support development of a coaching culture to develop their people and give them opportunities.
* Design and develop blended learning programmes and solutions that support improvements in consistency and compliance to company systems & processes.
* Consult with the business and develop the skills and capabilities of operational teams, ensuring training aligns with the organisation's strategic goals.
* Identification and management of external training partners for qualifications and skill development.
* Enhance the Learning Management System capability and influence engagement and use.
* Support Learning & Development Manager to ensure the workforce is qualified to deliver services to customers in compliance with the Building Safety Act.
* Management and development of Learning Management Systems (LMS).
* CITB relationship management and funding.
* Work closely with Health & Safety Manager to drive safety standards across the operational business.
* Design and roll out robust operative/trade development training programmes for key skill areas.
* Consult and collaborate with L&D BPs and the Programme Team to schedule operations design and delivery priorities.
* Develop and deliver training on key operational, legal, and safety initiatives.
* Leverage external funding opportunities and partnerships to enhance the breadth and quality of training initiatives.
* Design effective induction and onboarding processes ensuring effective delivery for all new starters and promotions.
* Train inductors to effectively manage onboarding processes and welcome new colleagues.
* Manage the running and development of the organisational Learning Management System.
* Drive adoption of the LMS by improving usability, accessibility, and content relevance.
* Work with subject matter experts to expand the digital learning offer.
* Regularly update the skills matrix to reflect current capabilities and future requirements across the organisation.
* Evaluate and enhance the toolbox talk programme.
* Support broader OD projects as required.
Key Competencies:
* Training Design & Delivery
* Stakeholder Engagement & Collaboration
* Operational Knowledge
* Compliance & Regulatory Awareness
* Digital & Automated Learning Systems
* Project & Programme Management
* Continuous Improvement & Innovation
* Communication & Influence
Core Behaviours:
* Excellent communication, influence, facilitation, and stakeholder engagement skills.
* Proactive Problem-Solving.
* Collaboration & Relationship Building.
* Adaptability & Resilience.
* Empathy & Supportiveness.
* Accountability & Ownership.
* Continuous Improvement Mindset.
* Innovation & Creativity.
Specialist Behaviours:
* Research, Design, Development, Delivery and Facilitation skills.
* Skilled in creating engaging, structured training materials.
* Excellent facilitation, presentation, and stakeholder engagement skills.
* Organised and detail-oriented, with the ability to manage multiple projects simultaneously.
* Learning Management System knowledge and development.
Other Background Knowledge:
Prior Experience:
* Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment.
* Strong knowledge of compliance, safeguarding, and risk management in operational settings.
* Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways.
* Experience with apprenticeship programmes.
Technical Skills:
IT literacy, confident in use of MS Office applications and other IT software (e.g., Canva, Articulate, Open AI) to design documents.
Intellectual Ability:
* Relevant qualifications in L&D, training, or a related discipline.
* Assessor or trainer qualifications (e.g., AET, CTTLS) desirable.
* Knowledge or experience with Learning Management Systems (LMS) is a plus.
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