CUSTOMER SERVICE EXECUTIVE
Do you have energy and an enthusiastic professional approach to deliver a top-quality service and get results in an account management environment? Do you want to work in a role that you can truly make your own? If so, we want to hear from you!
Shift pattern / Working hours
Monday to Friday 8:30am-5pm
Start date / Duration
The Customer service executive role is a Permanent position that will commence with immediate effect, however, should you have a notice period with your current employer, we will work around this.
Job description
As a Customer service executive you will be responsible for the growth and success of existing business along with being tasked at growing and maximising new business opportunities. Your duties will include;
· Candidate attraction, management and retention
· Developing an excellent understanding of clients, their industry, culture, environment and requirements to always provide the best possible service
· Increasing the growth in our existing client base
· Up selling and cross selling to promote our added services and maximise opportunities
· Liaising with clients and candidates daily to fulfil staffing requirements and maximise work opportunities for candidates
· Conducting thorough telephone interviews with candidates and booking them face to face interviews with our recruitment consultants
· Carrying out Right To Work checks and...