NHS North Of England Commissioning Support Unit
Includes a variety of shifts between the hours of 8.00am and 6.00pm, including evenings to 8.00pm on a Monday and some early morning 7.00am starts on a rota basis.
Successful candidates will have excellent communication skills, a commitment to customer service, and demonstrate good team working and interpersonal skills. Experience of working in a similar environment would be advantageous but is not necessary as full training will be provided.
Closing Date: 25 November 2024
Interview Date: 6 December 2024
Seaton Park Medical Group is an Equal Opportunities Employer.
Main Duties of the Job
Provision of a modern, comprehensive customer-focused reception service to the patients of Seaton Park Medical Group across two sites, one in Ashington and one in Newbiggin.
About Us
The practice philosophy is rooted in a culture of care. Everyone working within the practice is committed to the NHS, to the provision of a high-quality service, and to respect and value our patients and each other. We are a friendly, welcoming, and inclusive team who enjoy working together. The practice's aim to be a top-quality healthcare team is supported by our values: working in partnership with our patients, quality, innovation, fairness, continuous learning, and a supportive team.
Job Responsibilities
Provision of a modern, comprehensive customer-focused reception service to the patients of Seaton Park Medical Group, including support services to GPs and Nurses and appropriate administrative services for Patient Administration.
Please see the attached Job Description in Supporting Documents for more information.
Person Specification
Experience
* Working in a customer service environment.
* Trained in the use of Microsoft Office, entry level basics plus Word and Excel.
* Knowledge of the Primary Care environment.
* Awareness of Data Protection Act.
* Working in a GP Practice.
* GP Clinical systems.
* Working in a confidential environment.
* Medical terminology.
Qualifications
* Functional Literacy and Numeracy level 2, GCSE Grade A-C, including Maths and English Language.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
NHS North Of England Commissioning Support Unit
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