Job Description Working hours are Monday - Friday, 9am - 5pm. The purpose of this role is to support the development of new product formulations providing support to the automated equipment and in line off line analytical equipment. Additionally, the scientist also has the potential to support further automated platforms and health care product development evaluation. Main Duties Organisation, Scheduling and Planning of Routine requests from multiple client facilities to be progressed in the client facility, utilising various automated platforms. Review Design of Experiments and progress automated runs. Support automated formulation platforms with a good level of proficiency. Manage Logistics, COSHH, Safety for routine requests from different client areas ensuring sample integrity, project timelines and demands are met. Run and Report any routine requests on automated equipment (including Statistics). Conduct associated in-line / off-line product quality assessment of Haircare products assessing damage, deposition, sensory and hair array (combing / texture). For hair fibre assessing physical assessments including torsion, tension, bending, swelling and contact angle and for Sub Fibre, assessment utilising DSC, DVS, DMA and TGA as well as analytical support utilising Raman Spectroscopy and SEM. Conduct associated in-line / off-line product quality assessment of Oral Products evaluating surface hardness colour and appearance. Additional measurement support including preparation and operation of measurement tools. Conduct Antimicrobial work including preparation and routine workflow operations, media and plate preparation, microbial inoculation and automated analysis. Conducting Semi-automated Screens: Preparation and routine operation of semi-automated workflows for micro-titre plate based screens. Maintain clear, concise and effective communication with the Key client Contacts and designees throughout the period of service. Ensure all pre-calibration of equipment is conducted. Escalate issues in a timely manner to ensure prompt resolution so as to maintain project schedule adherence. Report and document any issues or non-conformances to the relevant client contact. Assist in the preparation and review and revision of area documentation e.g. SOP's, Reports, Protocols. To ensure that all documentation is carried out on time, is accurate and legible and conforms to the relevant quality standards. Attend regular client/Eurofins team meetings. Deal with customer queries and contact designated personnel, with appropriate support from Group Leader, with any relevant information or issues relating to results or the service in general. To keep the laboratory areas clean and tidy in both ‘seen’ and ‘unseen’ areas. To have a clear understanding of the customer relationship and service goals. To ensure uniformity, reproducibility and reliability in all work practices. Facilitate investigations and support associated investigations. Establish and monitor trend analysis program and evaluate to contribute to scientific understanding. Liaise with all clients both internal and external.