Contract/Business Administrator - Tenth Revolution Group - Newcastle, UK!
Both Immediate and Future Starts Available in time for March/April Payroll!
Hybrid Working Pattern, Full Training, Career Progression Plan & Incentives!
* Role: Contract Administrator (entry level or experienced apply)
* Location: Newcastle, UK (Global HQ, just 5 min walk Central St)
* Status: Perm & FTC hybrid office/home (after training period)
* Market: UK/EMEA 830am-530pm (4pm Friday wellbeing finish)
* Market: US:130-1030pm or 3pm-12pm East/West Coast option.
* Company: https://www.tenthrevolution.com/TRG
* Info: https://careers.tenthrevolution.com/why-recruitment/business-support/
TRG have several fantastic new full time hybrid opportunities for a Contract Admins, Newcastle, UK. Our global HQ! It's a key Business Support back office position, responsible for processing multiple external contractor IT staff. Including but not limited to right-to-work checks, validating information via both manual & automated processes. Predominantly you'll deal with volume external temporary IT candidate requirements. Ad hoc client invoicing ad hoc to support our Sister 'Billing' team during staff holidays/illness. A positive flexible finance/admin who thrives on a challenge is best suited!
You will be responding to queries and resolving issues when raised in a professional and timely matter. Full training, clear career plan future senior/leadership levels, fun culture/incentives!
What we’re looking for?
* Some prior Admin experience is beneficial but not essential, full training is provided.
* 1 year + Finance/Business/Customer Service/Education related administration skills.
* Familiarity with Microsoft Excel and handling sensitive/confidential data is preferred.
* Detail orientated, resilient, organised, flexible, positive, problem solving personality.
* Confidence to take calls when required, this is not a sales role but results in revenue.
What we offer at TRG?
* Clear career progression to senior/leadership levels based on personal performance
* Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + Birthday + Volunteering paid days off
* ‘Family Matters’ (enhanced Maternity/Paternity Leave/Loss support)
* Discounted travel pass 'Corporate Pop Card' (+1 year of’ service)
* Perkbox discounts at your local retail/hospitality establishments
* Online wellness/workout classes, discounted gym membership
* Festive Company Closure break between Xmas to New Year
* EAP (phone counselling, Legal/Financial/HR & Health advice)
* 4pm ‘Wellbeing Weekend’ early finish business wide for staff*
* *or equivalent 1.5 hours early finish for staff on 'US' market.
* Frequent Team/Company events & international trip options
* Central Services awards/recognition vouchers (‘Go Beyond’)
* Sociable team culture
* Workplace pension
* Life Insurance policy
* Monthly social events
What you'll be doing?
* Processing all external IT candidate/payroll data, adhering to set KPI’s.
* Processing all timesheet data accurately and on time.
* Supporting ad hoc external client billing (invoicing)
* Respond/resolve queries in line with the set SLA’s.
* Assisting Manager/Senior Contract Admin ad hoc.
* Calculating/managing payments to Contractors.
* Onboarding compliance/right-to-work checks.
* Supporting on projects/process improvement.
The successful candidate will be organised, resilient and detail oriented to take pride in a job well done. They'll produce highly accurate results on a daily basis. They will remain confidential, bearing in mind the nature of the data they are dealing with. Holding excellent customer services skills with solution orientated approach when dealing with sensitive queries. Escalating to e.g. Credit Control, Legal, HR if req. They'll follow stringent processes without deviation, appreciating the importance of each step and its impact. Working well to deadlines and flexible if required in a fast paced environment where 'change is business as usual! A professional demeanour processing external IT professionals, re; their lucrative temporary placements/projects locally or abroad. This is a critical and respected global role that significantly impacts our business with a time sensitive workload but you'll never be bored! Complimented by a fun, social culture with incentives!
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK with fluent English. For more info visit: https://careers.frankgroup.com/why-recruitment/business-support/
Like to learn more for an asap start or compare confidentially? Get in touch today!
Contact: Sarah McKinnell (Brennan) Talent Acquisition Manager, UK, Nordics, CEE
Email: s.mckinnell@tenthrevolution.com with your CV, Cover Letter & Availability
Call: 01913387514 to intro yourself, any transferable skills & next steps with TRG!