The Job The Company: • A market leading diagnostics company. • Global business • A progressive, high-tech healthcare business. • Invest in their staff. • Offer career progression opportunities. The Role of the Field Service Engineer • Deliver electro-mechanical hardware support, including proactive/reactive tasks. • Conduct technical training and customer upskilling. • Maintain administration and regulatory documentation. • Troubleshoot and resolve faults. • Perform preventive maintenance. • Generate reports to enhance site efficiency. • Ensure the seamless delivery and uptime of service offerings across three sites. • Collaborate with peers and key stakeholders to align sales and service objectives. • Attend customer review meetings to outline key accomplishments and objectives. Benefits of the Field Service Engineer • £49,700 basic, fully competent, • Bonus 12% of Salary, • Car or £7,200 allowance, • Group Income Protection, • Employee Assistance Programme, • Pension, • Life Assurance, • Benefit Funding The Ideal Person for the Field Service Engineer • Must have an engineering qualification • Ideally you will have clinical pathology laboratory experience but not essential • An ambitious and motivated, qualified field service professional with experience of high-value capital equipment • You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge • A logical and process-driven mindset driven & ability to manage personal time? • Disciplined to deliver service support in line with service KPIs? • Quick learner?with innovative and continual improvement mind-set? • Experience of “on-site” customer-facing engineering support • Proven track record of troubleshooting experience? • Good working knowledge of electronics, electro-mechanical systems and information technology • Knowledge of Customer Relationship Management • A valid driver's license and indefinite rights of working in UK are required If you think the role of Field Service Engineer is for you, apply now Consultant: David Gray Email: Tel no. Candidates must be eligible to work and live in the UK.