Salt is excited to partner with a leading Beauty Brand as they seek a detail-oriented Customer Relationship Management Specialist to enhance customer engagement and loyalty. This role will involve developing CRM strategies, analysing customer data, and executing targeted marketing campaigns via Klayvio.
Key Responsibilities:
* Develop and implement CRM strategies.
* Analyse customer data for insights.
* Create and manage personalised email campaigns via Klayvio.
* Collaborate with marketing and sales teams.
* Monitor and report on CRM initiatives.
* Maintain CRM database accuracy.
Skills Required:
* Experience in CRM, preferably in fashion or retail.
* Strong analytical and communication skills.
* Proficient in CRM software and email marketing platforms.
* Creative and detail-oriented.