Job summary
1 x Part Time post (job share) - hours per week (Wed - Fri) to cover Maternity Cover
The Children's Directorate at Russells Hall Hospital is seeking to appoint a Medical Secretary. This post will provide a comprehensive Medical Secretarial service to the Consultants, Middle Grade Doctors, Clinical Nurse Specialists and supporting teams within the Children's Services Directorate. To work collaboratively with other Medical Secretary colleagues to ensure clinical correspondence is produced and distributed within designated timescales. The post holder will carry out his/her duties in such a way to make a direct positive contribution to the organisation. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.
Main duties of the job
1. Deal with new referral letters and action as appropriate
2. Ensure typing of clinical letters in a timely manner
3. Be the main point of contact for patients, colleagues and other healthcare professionals on behalf of your consultant/s
4. Assist in the planning and organisation of clinical activity (out-patient clinics) by liaising with the appropriate members of staff within the Trust
5. Assist in the collation of information for reports, for example medical reports, risk and complaint management etc.
6. Planning and organising a number of conflicting tasks and priorities at the same time still meeting challenging deadlines.
7. Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.
8. Maintenance of medical records
9. Maintenance of individual filing systems on behalf of the consultant and their team
10. Ensure adequate tracking of medical records both in and out of department
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Qualifications
Essential
11. GCSE or equivalent in English grade C or above
12. RCA/OCR III in typewriting / word processing or equivalent
13. Proficient in the use of Microsoft Office Programmes
Desirable
14. Business Administration NVQ Level 3 or equivalent experience
15. Medical Secretary AMSPAR
Experience
Essential
16. Knowledge of NHS administration procedures
17. Knowledge of medical terminology
Desirable
18. Proficient in use of Patient Administration System - Oasis
Communication
Essential
19. Good communication skills, including communication with multiple stakeholders
Desirable
20. Able to demonstrate an understanding of equality & diversity
Planning & Organisation Skills
Essential
21. Willing to undertake training to meet the requirements of the role in an ever changing NHS
Desirable
22. Flexible and adaptable
23. Ability to remain calm in a busy environment whilst working under pressure