An exciting 12 month fixed term or secondment opportunity has arisen for a Digital Medicines - Clinical Change Lead to join our LUHFT Pharmacy EPMA/EPR team.
Liverpool University Hospitals NHS Foundation Trust has embarked on a journey to provide great care for our patients. We are a front-line digitisation trail blazer on the national EPR programme. Together we will underpin the care that our hospitals provide with a robust digital infrastructure, comprehensive suite of digital solutions and a wealth of digital intelligence. Our digital strategy clearly sets out our great ambition, which delivers a progressive and cohesive portfolio of digital solutions to front-line staff.
Main duties of the job
Alongside the exciting EPR programme, the Pharmacy EPMA team are undertaking a wide range of activities to optimise digital medicines use. The Pharmacy team are driving the digitisation of digital medicines processes across all sites of University Hospitals of Liverpool Group. The improvements will involve:
1. Upgrade and optimisation of Electronic Prescribing and Medication Administration
2. Embedding clinical safety in all digital medicines work
3. Standardisation of workflows across sites
4. Use of automation to improve medicines processes and safety
5. Digital Clinical Support
6. Advanced reporting for clinical, quality improvement and research purposes
Reporting to the CCIO (Pharmacy & Medicines), the Digital Medicines - Clinical Change Lead will focus on the delivery of improvement and optimisation projects alongside being a key member of the EPR Programme Team. The post holder will be expected to travel to sites across UHLG working collaboratively with clinical, operational and digital teams.
The post holder will be a highly experienced clinical professional (e.g., Pharmacist, Pharmacy Technician, Nurse or AHP) who will play a key role in configuration of systems, stakeholder engagement, communications, and training to ensure that systems are adopted successfully, implemented in a timely manner and that key benefits are achieved. The emphasis is on delivering safer healthcare, increasing efficiency, improving patient outcomes, and improving staff experience.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Job description
Job responsibilities
Subject matter expertise, system design and configuration
Lead clinical, digital and industry stakeholders to design and configure the digital systems to support safe, effective patient care. The role will require significant capability and experience of autonomous decision-making following engagement with a broad range of stakeholders to design the system to best realise benefits for patients and staff. Guide digital system design and configuration to provide the organisation with an exceptional system experience. Develop and maintain expert knowledge of the system. Manage delivery of the work stream plans ensuring projects are delivered to time and report weekly progress to the program manager, Senior Responsible Officer, and the Programme Board. Ensure that the design and configuration of digital systems is compliant with appropriate Trust/National policy, guidelines, and regulations.
Clinical transformation
Use real-world clinical experience to re-engineer several key clinical pathways and processes to underpin the effective configuration of systems. The role will require a significant amount of expertise in clinical practice as well as understanding of relevant Trust, regional and national policies/guidelines. To create and implement Digital Medicines/Trust-wide clinical and digital standard operating procedures and policies. Engage widely with stakeholders across the Trust who will be impacted by the digital system and/or clinical process redesign. Promote and engender change and clinical transformation. Liaise with business change colleagues and service change leads to ensure that activities are successfully planned and delivered. Establish professional networks internal and external to the organisation including links with relevant executives.
Reporting
Participate in project boards/team meetings and keep up to date with minutes and highlight reports. Present progress, key milestones, risks and plans to the project board, the senior responsible officer and key executives as required. Identify, log, manage and, where required, escalate risks and issues related to the Senior Responsible Officer.
Audit
Ensure that systems are configured to support extensive clinical, operational and research data analysis including where data are required for national audit programmes (E.g., medicines data submissions). Lead benefits realisation analysis. Audit performance of systems before and after implementation. Record compliance with clinical and operational guidelines before and after implementation.
Training
Develop IT end user acceptance testing. Support the training of clinical and administrative staff required to use the product.
Person Specification
Education and training
Essential
* Educated to MSc level or holds an equivalent professional qualification/significant relevant experience
* Relevant professional registration e.g., NMC, GPhC, HCPC
Desirable
* Strong Foundation Course or similar leadership qualification
Experience
Essential
* Significant clinical experience in Acute NHS Environment
* Previous participation in a change programme
Desirable
* Using an EPR (Electronic Patient Record) and EPMA systems
* Medical device integration
* Using technology to improve processes
* Presenting to large and mixed audiences
* Preparing/delivering workshops
* Coaching, teaching, or training including development and delivery of materials
* Testing and evaluation of software systems
* Project management - delivery to deadlines, within scope and on budget
* Working with commercial suppliers
Knowledge
Essential
* In-depth knowledge of patient flows and process and use of digital systems to manage medications safely
* Overview of clinical workflows
* Knowledge of NHS structure, organisations, and management
* Excellent attention to detail
* Numerate with excellent literacy skills and the ability to produce formal reports
* Competent skills in core Microsoft office software - Outlook, Teams, Word, PowerPoint, and Excel
* Analytical skills (analyse, interpret, and evaluate complex, sensitive, or contentious information and understand its impact)
Desirable
* Excellent overview of digital solutions in the Trust
Skills
Essential
* Decision making skills with ability to work autonomously without direct supervision
* Ability to build and maintain effective working relationships including with executives where required
* Excellent communication skills, both written and verbal
* Excellent interpersonal/team skills
* Ability to relate appropriately to various professional groups both within and outside the Trust
* Proven strong team skills
* Ability to negotiate and achieve consensus where there is a variety of views
* Ability to present confidently and competently to the multidisciplinary team and senior team members/executives
* Ability to support users/colleagues through cultural change
Personal Attributes
Essential
* Self-reliant
* Highly motivated
* Calm temperament with leadership ability to motivate others, deal with conflict and negotiate, influence and overcome hostile resistance to change
* The ability to adapt to unpredictable working patterns
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Digital Services, Liverpool Innovation Park
360 Edge Lane
Liverpool
L7 9NJ
Any attachments will be accessible after you click to apply.
287-CEF-505-24 #J-18808-Ljbffr