The Station Support Assistant supports the Station Manager in the delivery of a first class station environment to Train Operating Companies (TOCs), passengers and retailers., 1. Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel.
2. Organise meetings and the production and dissemination of documentation to support them.
3. Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required.
4. Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines.
5. Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties.
6. Arrange access for filming and assist with arranging exhibitions and promotions on the station.
7. Record toilet turnstile revenue and report discrepancies in accordance with company policy.
8. Order, control and issue Personal Protective Equipment and Rule Books for the station team.
9. Undertake administrative tasks as directed.
· Good written/oral communication and interpersonal skills
· Good organisational skills and ability to prioritise work effectively
· Experience in the use of company IT packages.
Desirable
· A high standard of accuracy and speed in audio/copy typing
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway., Scotland's Railway is part of this large family and it covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.