Garden Centre Team Leader
30 Hours Per Week Full Time – Including Weekends
British Garden Centre are pleased to announce that we have an exciting new adventure opening our Garden Centre and Restaurant in Morpeth. We are currently looking for a Team Leader, your role will include providing great customer service, along with supporting the management team and mentoring our retail customer advisors, ensuring all our customers receive a positive experience once they set foot in the department.
What we Offer:
Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
Skills required:
• Excellent customer service.
• Supervisory experience.
• Able to work on one’s own initiative.
• Adhering to company policies.
• Work well under pressure.
• Good time management.
• Professionalism and reliability.
• Previous experience with social media and customer service
• Previous experience with visual merchandising
Duties will include:
• Maintain retail standards across Leisure and Christmas dept.
• Customer service, including ordering and selling.
• Planning and executing all seasonal set ups
• Organising team schedules and any staff issues.
• Evaluating employee performance and providing training and guidance as needed.
• Filling in for absent employees and assisting teams as needed to successfully complete projects.
• Ensuring that employees follow company policies as well as health and safety regulations.
• Ensuring a high and consistent standard of customer service.
• Assist the centre manager in the running of the centre, Supporting him in all areas of Health and safety.
• Liaising with reps/buyers about product line and orders
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CV: Jordan Beck Garden Centre Manager - jbeck@britishgardencentres.com
Applications close – Tuesday 18th February 2025
Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you, thank you.