Business Analyst - BristolAbout the jobJob summaryDiscover a career in your hands at HMRC. Whether you\\\'re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it\\\'s really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential.The role is in the Chief Digital Product Office (CDPO) business area, which is within Chief Digital Information Office (CDIO). Across CDPO there are various teams working on different focuses, which all support CDPO commitments and CDIO strategic objectives.Within CDPO you will be part of the newly formed BA Practice. As part of the BA Practice, you will be more connected with your colleagues across CDPO and wider CDIO. Processes are streamlined, improving efficiency and allowing our BA\\\'s to work in a Customer Centric manner. The BA Practice also allows for more development and learning opportunities, as we will have a holistic view not just within CDPO, but across CDIO.Job descriptionSenior Business Analysts understand and analyse user and business needs. You will work with project /delivery professionals and scrum teams to identify, understand, analyse, capture these needs by using appropriate tooling and techniques for example Epics User stories and Requirement catalogues.You will be a leading member of a delivery /scrum team collaborating with all stakeholders throughout the full delivery lifecycle.You will lead on the development of Business objectives and play a principal role in critical large scale and complex projects.At the same time, you will help develop best practice, own stakeholder relationships, manage communities of practice activities and mentor others.We are interested in people who are natural leaders who are experienced in business analysis and can demonstrate working in different projects, using many methodologies.Naturally collaborative team players who can use your skills to understand the business and user needs, through analysing insights, and knowledge.We need good communicators who can create and facilitate structured workshops, present outcomes visually using modelling tools and techniques and can share best practice to others in the profession.We are looking for leaders who are willing to be a confident and important member of the profession community.Person specificationEssential Criteria:Experience of Business analysis or using Analysis skills in a similar environment.Experience of working in a multi-disciplined team within an IT environment.Demonstrable knowledge of Analysis tools and techniques.You must have a solution focused approach with a passion for continuous improvement.You must be able to solve problems in an efficient and effective manner.Considerable professional working experience of building and maintaining positive relationships.Strong Leadership and management skills or experience.Knowledge and understanding of Government Digital and Data.Understanding of different Methodologies e.g., Agile/waterfall.Candidate information session -Wednesday 26th February 12-1pm - https://forms.office.com/e/tLxh7eTyr0Wednesday 26th February 4-5pm - https://forms.office.com/e/W5DigJUU7qBenefitsAlongside your salary of £44,110, HM Revenue and Customs contributes £12,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues\\\' Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development. To find out more about HMRC benefits and find out what it\\\'s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to knowSelection process detailsHow to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history. Your CV is all about summarising your skills, knowledge, and experience. It should cover your job history, responsibilities, and key achievements up to the past five roles.A 750-word personal statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the main duties, responsibilities and essential criteria outlined in the advert.Further details around what this will entail are listed on the application form. We acknowledge that AI can assist you in your application. Find our guidelines here.Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV, and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview Interviews will focus on your skills and experience against the essential criteria required. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - \\\'Please re-open my application - 391016 & vacancy closing date 04/02/2025\\\'.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Reserve ListA reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, we\\\'ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the \\\"Assistance required\\\" section in the \\\"Additional requirements\\\" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\\\'re deaf, a Language Service Professional.Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the \\\'location preferences\\\' section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant\\\'s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the \\\'Contact point for applicants\\\' section.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\\\'s recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).