Eye4 Recruitment are working with a reputable family business based in Farnborough, we are looking to recruit for a Credit Controller to join a dynamic team.
KEY RESPONSIBILITIES:
1. Identify risk in relation to non-payment and proactively engage with the customers to resolve overdue payments, building rapport wherever possible.
2. Carry out early intervention support in relation to risk around non-payment.
3. Play a major part in keeping Debtor Days within agreed target.
4. Chase overdue debt by phone, following up by email and where necessary escalate to external collectors.
5. Daily monitoring of the “invoices” mailbox ensuring that all customer correspondence is dealt with promptly.
6. Reconcile customer accounts.
7. Negotiate and monitor payment plans with customers when necessary.
8. Oversee production of statement runs and subsequent stop process.
9. Aged Debtor reports for review by Senior Management.
KNOWLEDGE, SKILLS:
1. Previous relevant experience in Credit Control.
2. Excellent standard of communication both written and verbal.
3. Methodical and logical thinking.
4. A good standard of IT skills - Excel essential.
5. Experience of using Sage 200 would be an advantage.
HOURS & BENEFITS:
1. 28 days holiday, inclusive of Bank Holidays.
2. Pension - auto enrolment.
3. Sales and loyalty bonus scheme.
4. Perk Box.
5. Birthday gift.
6. Working Hours - Monday to Friday, Full time (8am - 5pm).
7. Bonus scheme (Quarterly).
8. Health & wellbeing programme.
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