About the Team
We want you to join us, learn new skills and bring your experience to our organisation. We
believe that everyone has the potential to make a difference, and we want to ensure that all our
staff are equipped with the knowledge and skills to do so. As part of your employment, you will
have access to a range of learning and development, and a buddy who can help you to
understand the Civil Service and enable you to make the most of the opportunities it offers.
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child
maintenance policy. We are the UK's biggest public service department and administer the
State Pension and a range of working age, disability and ill health benefits to around 20 million
claimants and customers.
About the Role
As an Associate Supplier Manager, you will support through collating and organising information
to be used in sourcing, performance, relationship management and risk management activities
and maintain approval and procurement records for audit.
Behaviours of Associate Supplier Managers include: proactive, timely, empathy, quality service,
supportive, deal with change effectively, problem solver and build relationships.
You will play a key role in all aspects of supplier management, supporting the end-to-
end milestones from writing up of initial requirements, managing supplier relationships
and monitoring budgets through to contract exit. You will also be a vital member of our
Supplier Management community enabling you to grow and develop both your own
skills as well as supporting others within the profession.
Key Tasks – Within a Supplier Management role, you will support end to end contract
management lifecycle from initially identifying contract needs, through to contract exit. You will
work with Commercial and Delivery colleagues to ensure robust supplier performance and
accountability. Your key accountabilities will be;
★ Maintaining robust management information (MI) for tracking contract spend, building
financial forecasts and monthly reporting.
★ Assist with planning future demand management, impacting new demand as
appropriate.
★ Collaborating with stakeholders to ensure outcomes meet stakeholder needs.
★ Supporting with Governance activities such as the monitoring of supplier success
against set key performance indicators (KPI) and supporting supplier performance
reviews.
★ Ensuring robust supplier management to manage supplier performance, expediting MI
and ensuring value for money is fulfilled.
★ Be a source of insight and knowledge for Supplier Management related activity.
★ Accountable for all Single Operating Platform (SOP) Activities, requisitioning contracts, SOP approvals, Receipting of invoices, ad-hoc queries.
★ Supporting in the production of relevant documentation, i.e. input to Commercial Assurance Documents (CAD), Service Contract Assessment Tool (SCAT).
★ Supporting on monitoring supplier performance via Jira and resolving issues on tooling i.e. Confluence, Mural and Cloud First Devices
Desirable skills/ experience;
● Intermediate Excel experience.
● Past experience of working in a financial setting advantageous.
● Good communication and relationship building skills.
● Good organisation and administrative skills.
● Experience with SOP (Single Operating Platform) preferable but not mandatory as relevant training will be provided.
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