Title: Food & Beverage Assistant
Location: Carisbrooke Castle, Newport, Isle of Wight, PO30 1XY
Salary: £11.73 per hour / minimum of 7 hours April to October, zero hours November to March / Permanent
*All salaries will increase following the NLW rise on 1st April 2025 to a minimum of £12.21 per hour*
Job type: Permanent
Ref: 15802
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Carisbrooke Castle.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
This is a part-time role working a minimum of 7 hours per week from April to October, and then switching to a zero-hour contract from November to March.
As a Food and Beverage Assistant, you will help to:
1. Take and prepare food and drink orders
2. Assist with food preparation in our kitchen
3. Provide exceptional customer service
4. Ensure a perfect standard of cleanliness and hygiene throughout
About You
To be a Food and Beverage Assistant, you will:
1. Understand what makes excellent customer service and enjoy delivering this to our customers
2. Be able to engage in a positive way with people from all backgrounds
3. Enjoy working as a team
Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn't essential as full training will be provided. For us, it's more important that you have bags of enthusiasm and a willingness to get involved.
The Benefits
1. Salary of £11.73 per hour *All salaries will increase following the NLW rise on 1st April 2025 to a minimum of £12.21 per hour*
2. The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
3. Opportunities to go to some of our great live music or history events
4. Free access to all English Heritage sites for you and up to six friends/family members
5. 25% discount in our shops and cafes
6. Enhanced maternity/paternity/shared parental leave
7. 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
8. Options to buy additional leave
9. Matched pension contributions up to 10%
If you would like to talk to us before you apply, please contact Robert Jackson, Food & Beverage Manager, at robert.jackson@english-heritage.org.uk. No agencies please.
Our interview and offer process will take place between 17th February - 10th March 2025, with new starters joining in the week of 24th March 2025.
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
You will need to refer to the following documents when completing your application.
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