Job Description - Clinical Service Manager (BRU00HY)
Requisition Title
Clinical Service Manager
Job Number:
BRU00HY
62 Stratford Road, Watford, Hertfordshire, WD17 4JB
Salary Amount: Up to £54,204
Permanent - 40 hours per week
Monday to Friday
Occasional night visits or weekend work may be required.
Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives. Brunswick Court Care Home has a newly established dementia floor, which reflects their evolving care capabilities.
A new clinical service manager joins the clinically trained home manager, enhancing leadership and working alongside another deputy fostering a culture of appreciation and motivation. It’s not just a facility; it’s a vibrant community where a great team of nurses and a dedicated head of care ensure that every resident feels supported and valued.
You’ll help us make health happen by:
1. Overseeing and assisting all aspects of nursing care/activities within the home.
2. Creating and updating individual care plans for our residents, maintaining clear, accurate, and up-to-date medication records.
3. Ensuring adequate staffing is always maintained within the home.
4. Providing day-to-day support and guidance to the team - promoting our residents' independence, choice, and dignity.
5. Building lasting relationships with the residents and their families, fostering a sense of community.
6. Liaising with local partners to raise the care home’s profile in the local area and beyond.
Key Skills and Qualifications Required:
1. You hold a valid UK NMC pin and stay committed to the NMC Codes of Conduct & professional development.
2. You understand the impact of quality nursing care on residents’ lives, promoting independence, choice, and dignity.
3. You stay up to date with tissue viability, infection control, and care planning.
4. You can build relationships, lead, mentor, and manage a team effectively.
5. You are excellent at prioritising tasks and working efficiently as a compassionate team player.
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
1. My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy, and mental health support – all available via one phone number 24/7.
2. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
3. Free meal on every shift.
4. Long service rewards including ecards, extra holidays, and money.
5. Interest-free annual travel loan for public transport season tickets.
6. Wagestream - Early access to up to 40% of your earned wages within minutes.
7. A range of Bupa pension plans.
8. Parental leave schemes for adoption, birth parents, and co-parents.
9. Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment, and take control of their health.
10. Access to discounts at a wide variety of gyms and fitness facilities across the UK.
11. Sick pay scheme to support frontline teams during longer absences.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to “Be you at Bupa,” championing diversity and understanding the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer, aiming to offer interviews to every disabled applicant who meets the minimum criteria for the role. We’ll ensure fair treatment and reasonable adjustments as part of our recruitment process.
* Shift patterns may be subject to change depending on the needs of the business.
** Your starter bonus will be paid in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI. T&Cs Apply.
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