The Company Chandlers Building Supplies is a highly successful Independent Builders Merchant with branches across the UK. At Chandlers we are proud to be part of the Independent Builders Merchant Group (IBMG), the largest independent builders’ merchant in the South of England. Our combined group serves our customer base through 123 branches extending from Cornwall to Kent, with revenues in excess of £500 million and employs over 1,700 colleagues. Our sister companies include Stamco Timber, Parker Building Supplies, Fairalls, Grant & Stone Builders Merchants, RGB Building Supplies, CRS Building Supplies, buildit, devondale, Trading Depot and Total Plumbing Supplies. The Role You will be responsible for supporting the Branch Manager within our Petworth Branch in running the branch’s day to day activities, involving all operating processes and procedures. Work effectively as part of a team promoting the Company’s vision, values and aspirations at all times. Build effective relationships with customers thus optimising sales and customer service. Providing guidance and support to counter staff ensuring their training is adequate and complete. Use initiative to identify and resolve customer/product problems or issues. Through initiative and ideas pro-actively identify new sales opportunities to assist in the maximising of sales and margin. Develop personal product knowledge to enhance service to customers. Maintain a clean, tidy and frequently merchandised counter and shop. Ensure appropriate stock levels are maintained in line with company policy. Actively safeguard against theft of company goods or property by being security conscious at all times. Take a pro-active approach in ensuring the health and safety of staff and customers, reporting and responding to any potential H & S concerns/issues. Perform any other reasonable duty as may be required by the company. The Requirements Sales Techniques: Knowledge of counter and telephone sales techniques including advanced sales, merchandising and maximising margin. Advanced Systems & Branch Procedures: Knowledge of branch administration, audit trail and supply chain awareness. Product Knowledge: Specific knowledge of the product lines used in branch The Hours Monday to Friday 07:30-17:00 and alternate Saturdays 08:00 -12:00 The Rewards Joining us means joining the leading and largest Indep endent Builders’ Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you’re encouraged to be and do your best. You’ll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.