Responsibilites: • Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard • Diagnose and rectify all types of faults • Attend disabled vehicles at the roadside or at customer’s premises • Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises • Liaise with parts department to attain parts • Ensure Health & Safety regulations and safe working practices are adhered to • Ensure appropriate clocking is made, all job cards and service sheets are completed in a timely manner • Maintain a high standard of cleanliness and tidiness • Maintain a thorough and current product knowledge and attend training courses Knowledge, Skills & Experience: • Excellent customer service skills, customer contact and interaction • HGV and PSV licence (desirable but not essential) • Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles • Experience in commercial workshop