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Main duties of the job
What is a Client Care Coordinator?
Putting client-centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our Leeds centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.
Role Overview
As a Client Care Coordinator, your role will primarily involve administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work-life balance.
Job description
Job responsibilities
For more information on the role, please refer to the following job description:
Job Description
Person Specification
Experience
Desirable
* Experience in customer service
Employer details
Employer name
MSI Reproductive Choices
Address
Marie Stopes International
45 Barrack Road
Leeds
LS7 4AB
Employer's website
MSI Careers
£24,523.79 to £26,044.40 a year (depending on experience and skills)
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