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Concierge Security Officer (15965a), Weston-super-Mare
Client: Kingdom Services Group Ltd
Location: Weston-super-Mare, United Kingdom
Job Category: Hospitality
EU work permit required: Yes
Job Reference:
1e36415db4d3
Job Views:
2
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
An excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd, working at two supported living sites in the Weston-super-Mare area, BS23.
The Security Officer is to provide a smart concierge desk service with high visibility security patrolling throughout the shift.
Applicants will need to undertake an EDBS and will need to be able to understand Safeguarding.
Hours: On average 48 hours per week, shifts as per site rota's. 4 on 4 off, Monday to Sunday 21:00pm - 08:00am.
Pay rate: £11.44 per hour.
What’s in it for you?
* Contributory pension scheme.
* A friendly and supportive team.
* Overtime opportunities.
* Access to advanced / early pay scheme.
* Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Responsibilities:
* To communicate and engage effectively with clients and visitors.
* To act as first point of contact for clients and visitors.
* Collection/distribution of flat keys.
* To complete void register.
* To participate in completing duty of care register and to respond to any concerns relating to this.
* To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes on clients and visitors movements. CCTV management/operation.
* With basic health and safety knowledge through training, complete visual inspections of the property and make notes to ensure health and safety requirements are maintained including fire procedures.
* To report any out of hours emergency repairs.
* To ensure office environment is maintained to health and safety standard.
* Assist with access and monitoring of contractors.
* To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff.
* Complete incident reports if required.
* Report any significant client issues to on-call staff/supervisor.
* To undertake relevant training as required.
* Observe boundaries & confidentiality policies.
Knowledge and Experience
* An understanding of Health & Safety at work & the likely issues to occur in a residential building.
* A mature & non-judgmental attitude to working with a client group that may present challenging behaviour.
* Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely.
* Customer Focus - Builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds.
* Able to be flexible in approach to responsibilities and to working hours.
Person Specification:
* A valid SIA licence.
* Own transport is required.
* A full five-year checkable employment history.
* Previous experience in a similar role is desirable.
* Excellent communication skills are required both written and verbal.
* Have a good level of judgement professionalism.
* Physically & medically fit.
* Be of smart appearance.
* Enthusiastic and willing to develop new skills.
* 2 – 5 years’ experience would be advantageous.
* Must have the ability to deal with the emergency services.
* Must be willing to undertake an enhanced CRB.
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