We offer an opportunity you simply won’t find anywhere else. In less than four years, Mileway has grown into Europe’s leader in last mile logistics real estate, with a 550-plus team across more than twenty offices in ten countries. We are looking for a proactive, driven Head of Property Management UK to lead and oversee property management and asset management operations within our growing UK industrial portfolio. The candidate will report directly to the Managing Director for the UK and Ireland within the Asset Management UK department. The UK portfolio comprises of multiple assets, totalling approximately 60 million square feet across 7 distinct regions. The candidate will have a team of property administrators, legal administrators and team assistants focussed on improving data quality, maximising operational efficiency and optimising internal processes. A collaborative approach is required for key relationships with our external property managers and internal stakeholders. We are looking for an entrepreneurial and innovative individual to join our ambitions team. Ideally, you will be based in London, but other locations will be considered for the right candidate. Working at Mileway: We offer an opportunity you simply won’t find anywhere else. Launched in 2019, Mileway has rapidly grown into Europe’s leader in last-mile logistics real estate, with a team of over 550 across more than twenty offices in 11 countries. From the start, Mileway set out to be a different kind of real estate company, with a cloud-based IT infrastructure and a team that combines local expertise with the pooled strengths of a pan-European presence. Our culture is fast-paced and highly international, with team members from more than 50 countries, bringing diverse perspectives and a “can-do” attitude to everything we do. While we have already achieved a lot, we’re only just getting started – our mission is to be the most customer- and climate-focused last-mile real estate company in Europe, creating space for businesses to grow sustainably. To get there, we live by our values: Drive, Trust, Grow, Together. At Mileway, we believe company growth comes from supporting the growth of our combined capabilities. That’s why we offer an in-house learning & development program where personal, professional, and business development go hand in hand, helping you carve out your own unique career path. While your base will be our Amsterdam office, we embrace a flexible approach to work, supported by a state-of-the-art technology package to keep you connected wherever you are. What you’ll do: Management of relationship with external Property Managers including, but not limited to, reporting, fees, contracts and performance monitoring. Arrears and collections management and reporting to UK leadership team. Service charge budget and reconciliation monitoring and process improvement with close attention to cost efficiencies. Data Quality management and reporting with focus on continual improvement on accuracy and timeliness of processes impacting data quality. Standardisation and quality control of all aspects of property management in the UK, where appropriate. Collaboration with Finance teams on all financial aspects of property management including, but not limited to, arrears, collections, direct recoverable expenditure, opex, service charges and insurance. Collaboration with Central Property Management, ESG, Portfolio Management and Property Finance Operations (and any other teams) to work towards company goals. Oversight for energy management via our third-party consultants (via property managers) on procurement, recharges and reporting. Collaboration with Insurance team and property managers on premium recharges, claims, risk management and void management. What You’ll Bring Degree in Real Estate, Property Management, or a related field. Professional qualification such as MRICS (Member of the Royal Institution of Chartered Surveyors) or equivalent is required. Minimum of [X] years of experience in property management. Ideally, experience in Asset Management or another Commercial Real Estate discipline. Strong attention to detail, communication, organisation and leadership skills. Proficient in property management software, ideally Yardi (but training can be provided). Ability to work independently and as part of a team. Our vision is to be the number one gateway to urban communities. To get there, we live our values: Drive, Trust, Grow, Together.