University Hospital of North Midlands NHS Trust
Matron for Quality and Safety within Acute Care at Home
Band 8a 1 WTE
We are looking to recruit an enthusiastic and highly motivated person to join our Acute Care at Home team. This will be a band 8a position.
The Matron - Quality and Safety will work with other matron colleagues, Senior Sisters and Charge Nurses, Quality Nurses, Clinical Leads, and other colleagues to champion and lead clinical quality and patient safety improvements, inspiring and enabling medical, nursing, and allied health and managerial colleagues to develop and maintain quality and safety measures and sustain improvements.
They will work closely with the Head of Nursing, Matrons, and clinical leads to ensure that comprehensive mechanisms are in place to manage and measure quality, its assurance and improvement, enabling the Trust to excel in achieving best practice and continuous improvement against national and local standards and ensure that appropriate training is provided to clinical and managerial teams, as necessary.
Main Duties of the Job
The Matron - Quality and Safety will support the Head of Nursing to play a key role in supporting the Acute Care at Home functions to deliver their agreed objectives, targets, and quality standards within the set resource controls and constraints and in line with the Trust-wide vision and strategy. They will ensure that where nursing and midwifery practice falls short of required standards, appropriate plans and support are in place to secure improvements. The Matron - Quality and Safety will lead on the implementation and monitoring of the Trust Care Excellence Framework.
The post holder will support the Head of Nursing to develop and maintain strong working relationships with other health care providers, Integrated Care Board (ICB) Quality leads, CQC relationship managers, and other organisations relevant to the work of the Trust within the patient safety and risk management agenda.
The Quality and Safety Matron role will require you to work independently and as part of the multidisciplinary team, communicating effectively with a wide range of health and social care professionals. In addition to providing delegated elements of training, audit, and clinical support programmes, you will be required to have the knowledge and skill to provide palliative care advice and clinical support to a range of healthcare professionals and to work closely with specialist colleagues.
About Us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching, and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return, we ask all of our employees to make a commitment to the values, co-created by our staff, patients, and carers, that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust, we know that investing in, supporting, and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job Responsibilities
The Matron Quality and Safety will support the Head of Nursing to play a key role in supporting the Acute Care at Home functions to deliver their agreed objectives, targets, and quality standards within the set resource controls and constraints and in line with the Trust-wide vision and strategy. They will ensure that where nursing and midwifery practice falls short of required standards, appropriate plans and support are in place to secure improvements. The Matron Quality and Safety will lead on the implementation and monitoring of the Trust Care Excellence Framework.
The post holder will support the Head of Nursing to develop and maintain strong working relationships with other health care providers, Integrated Care Board (ICB) Quality leads, CQC relationship managers, and other organisations relevant to the work of the Trust within the patient safety and risk management agenda.
The Quality and Safety Matron role will require you to work independently and as part of the multidisciplinary team, communicating effectively with a wide range of health and social care professionals. In addition to providing delegated elements of training, audit, and clinical support programmes, you will be required to have the knowledge and skill to provide palliative care advice and clinical support to a range of healthcare professionals and to work closely with specialist colleagues.
A passionate commitment to Quality and Safety in the community is essential. Practice innovation, self-motivation, and excellent communication skills are vital. The role may be particularly suited to nurses with a dynamic, confident, self-aware approach, who can influence practice by coordinating partnership working, and by demonstrating excellent leadership and motivational skills to enhance the patient and family experience.
Person Specification
Education & Qualifications
* NMC/HCPC registered Nurse/AHP
* Educated to Masters level or equivalent experience
* Evidence of professional development
* Leadership course, module, or qualification
* Improvement methodology training
Experience
* The successful candidate will have experience in working with stakeholders to deliver projects that impact the wider health economy
* Examples of leading on patient safety improvement projects in an acute provider setting
* Examples of leading multidisciplinary team projects including senior clinical staff
* Practical experience of change management or safety improvement
* Examples of facilitating collaborative working
* Proven planning and organising experience
* Significant experience of leading teams in a range of specialities
* Able to demonstrate the acquisition of additional specialist and in-depth leadership/management knowledge (equivalent to masters level), through training and experience acquired over time
* Project Management Experience
Skills, Ability, and Knowledge
* The successful candidate will have excellent interpersonal and communication skills and an ability to work in multi-disability environments
* Compassionate leadership skills which promote credibility with clinical teams
* Highly developed negotiating and influencing skills, overcoming barriers to understanding and acceptance and reaching agreements
* Knowledge of complex administrative and data processes
* Ability to interpret and analyse complex facts and situations
* Advanced knowledge of acute provider IT systems
* Ability to produce regular reports for use internally and externally to the trust
* Understanding of broad NHS roles and responsibilities, structures, and processes
* Experience of devising training and development plans to support sustainable change
* Knowledge of service improvement methodology/tools
Personal Qualities
* Demonstrate drive and energy
* Ability to motivate self and others
* Ability to gain confidence and credibility of a range of professionals
* To work autonomously and as part of a team
* Proven ability to remain calm and efficient under pressure
* Highly motivated and enthusiastic to learn/develop further
* Positive and proactive, takes own initiative
* Ability to communicate at all levels requiring tact and diplomacy to achieve results
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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