Flexible Bank Housing Manager Central Region to cover our rented portfolios from Peterborough to Canvey Island Flexible Hours & Shifts Hourly Pay from £13.50 to 15.27dependent on skills and experience, weekly pay and access to our great benefits Empowering to live rewarding and happy lives. Thats when it hits home We have fabulous opportunity for you to join our really awesome team as a Housing Manager on a casual basis. Your role in a nutshell, is to make our customers happy Its not just about providing our customers with a home; its about building relationships with them. This means that when it comes to those situations that are a bit difficult or tricky (which do happen from time to time) that we make it easier to deal with. Typical day as a Housing Manager You will be responsible for carrying out generic Housing Management activities including arrears, void management, estate management, customer involvement, income management, lettings and other related tasks. You will continuously improve services to meet challenging targets and obtain best value for customers, working in partnership with stakeholders, external partners and colleagues. You will also signpost our customers to our varied access channels within the contact centre, improving their access to our range of services. Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK You have You will have a background in neighbourhood management processes, either within the housing sector or an alternative sector. Youll have an understanding of housing management, housing law and customer service. You are fully competent in IT and can learn new systems quickly. Youre super organised and methodical in your approach and are a proactive self-starter with a can do positive attitude. Passionate about delivering excellent customer service and have a genuine desire to help your customers. Confident working with external partners and stakeholders such as local authorities. About our team To us were not just a team were a work family. Our Regional Operations Managers are Taranjit Chana, Tamara Valmas, Naomi Heritage and Di Rose, but you will be working much closely with our Team of Senior Housing Managers, Keely Hawtree, Jane Woolard, Maureen Lodge and Jason Houston, we've all been with Home Group for quite some time now and will be there to make you feel part of the team. There are 25of us in the team, and we dont just love to support our customers, were there for each other too Job details Youll work across our rented portfolio, which ranges from Peterborough to Canvey Island to Hertfordshire but you will have specific responsibilities for our assigned to you and we will have the flexibility of location The great news is that you will have the flexibility of working either from home or in one of our local offices and well give you the technology and kit to make that easy. You will need to be able to drive and have access to a vehicle insured for business purposes. Dont worry, well pay your business mileage to cover this use Youll need an Enhanced DBS check done and we pay for that. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best.Together we make Home Group a great place to work Whats in it for you At Home Group our pay rates are based on Living Wage Foundation rate (definitely more than some organisations) That means youll be paid a fair hourly rate for every hour that you work and your rate even includes a payment towards your holiday pay After you have been paid for your first shift, youll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme Youll even get access to our excellent learning portal to develop your skills further Were sure you will find working for us brilliant, so if you want to stick around, youll be able to apply for all of our roles Colleagues really matters to us, thats why were the 10^thBest place in the UK for Wellbeing. Our tools and support help you when you need them. Find out more Click APPLY NOW to see our?Housing Manager Job description, find out about? us and forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process at ADZN1_UKTJ