Job summary An exciting opportunity has arisen for a secretary/ appointment scheduler to provide a comprehensive, efficient and effective secretarial service for the Ultrasound Team. The post will include supporting both the management and clinical team, with the scheduling of patients and the co-ordination of staff rotation across all sites ensuring the appropriate skill mix is available to meet the demands of the service, You will be proficient in the use of Microsoft office; full working knowledge of spreadsheets and word is essential. You will have excellent communication skills, a caring positive attitude. Organisational skills, reliability and flexibility are essential to the role. Informal meetings to discuss the role are encouraged. Main duties of the job Secretary/Appointment scheduler The main duties of the role involve providing an administrative service to the Ultrasound department, co-ordinating and rotating staff. Scheduling appointments, updating annual leave charts, preparing induction packs. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 205-6731281-A Job locations Royal Stoke Newcastle Road Stoke on Trent ST4 6QG Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Person Specification Experience Essential Computerised systems with excellent knowledge of the Microsoft package Handling confidential/sensitive information Minimum of one year's experience in a secretarial role Minimum of one year's experience of working in the NHS or other complex organisations Desirable Experience of Minute taking and producing timely and accurate minutes Skills and Knowledge Essential Excellent standard of literacy and numeracy Excellent communication skills Ability to work to defined protocols and seek advice where appropriate Desirable Data Inputting Aptitudes Essential Ability to work under pressure and tight deadlines and to protocol Excellent interpersonal skills and telephone manner Ability to divert from one set of tasks to another Qualifications Essential Minimum of 5 GCSEs / O levels (bands A - C / 4-9) including Maths & English Person Specification Experience Essential Computerised systems with excellent knowledge of the Microsoft package Handling confidential/sensitive information Minimum of one year's experience in a secretarial role Minimum of one year's experience of working in the NHS or other complex organisations Desirable Experience of Minute taking and producing timely and accurate minutes Skills and Knowledge Essential Excellent standard of literacy and numeracy Excellent communication skills Ability to work to defined protocols and seek advice where appropriate Desirable Data Inputting Aptitudes Essential Ability to work under pressure and tight deadlines and to protocol Excellent interpersonal skills and telephone manner Ability to divert from one set of tasks to another Qualifications Essential Minimum of 5 GCSEs / O levels (bands A - C / 4-9) including Maths & English Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke Newcastle Road Stoke on Trent ST4 6QG Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)