Role Introduction
We are looking for an experienced ServiceNow Solution Architect who will be based remotely but will work as part of a team to design, develop, improve, and optimize our ServiceNow platform and solution. You will be pivotal in the success of our service offering to current and future customers, demonstrating your knowledge and skill set to support sales with ServiceNow solutions.
What You Will Do
* Provide High-Level Design and specifications for ServiceNow implementation
* Lead development and implementation of ServiceNow applications in the area of ITSM and PPM
* Customize ServiceNow configurations, including custom scripts
* Perform system and integration testing
* Define application and data architecture roadmaps for significant business/function scopes
* Define and run architecture governance processes, shaping and communicating architectural strategy
* Develop, syndicate, and communicate initial business cases and cases for action
* Understand good development and testing practices
* Experience with Scaled Agile Framework methodologies and knowledge of business practices, processes, and tools
* Partner closely with executive stakeholders and their teams to deliver solutions in ServiceNow for key business initiatives
* Work with a high degree of accuracy and have a strong attention to detail
* Communicate effectively with internal team members
* Evaluate new features in the platform with ServiceNow releases and assess their suitability/applicability
* Participate in process flow analysis and process redesign along with the Project Manager
* Develop integrations including web services (SOAP/REST), DBC, Mid server
* Design, implement, and enhance various application modules in ServiceNow including Incident, Problem, Asset and Configuration, Change, SLM, Service Catalog, etc.
* Ensure development schedules are met and that the delivered solution meets technical specifications and design requirements
* Share best practices and be consultative throughout the technical design of the project
* Maintain current ServiceNow knowledge through self-study and utilization of available training
What You Will Have
* Familiarity with ServiceNow core application UI and workflow configuration, report development, and integration components
* Expert-level understanding of client-side and server-side scripting - business rules, script actions, script includes
* Deep expertise in several technical domains
* Proven ability to drive complex technical solutions, including both legacy and converging technology use at an enterprise level and business process change through education and partnership with stakeholders
* 3+ years experience in ServiceNow development/architecture
* Expert-level understanding of client and server APIs
* Expert-level understanding of Java JAR development for the ServiceNow MID Server
* In-depth understanding and hands-on application of Service Management business processes
* Experience integrating with other cloud-based and legacy client business and IT platforms (Workday, PeopleSoft, SAP, Remedy)
* Bachelor’s or Master’s degree in computer science, software engineering, hardware engineering, or a relevant degree is preferred
What We Do For You
Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
* Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days.
* Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First.
* Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace.
Personal Growth - Regardless of where you are in your career, we’re committed to enabling your growth personally and professionally.
* Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go.
* Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success.
Financial Wellbeing - We understand that, as well as your mental wellbeing, your financial wellbeing is really important.
* Pension Scheme – Our plan with Scottish Widows offers a 5% matched contribution by the company.
* Income Protection Insurance – Providing you with support and assistance when you need it most.
* Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employees when purchasing digital season tickets.
Recognition – Highlighting and rewarding the great work our people do.
* Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations, and goals to help you become your best self.
Making a Difference – We provide opportunities to help our people make a difference to the causes they care about.
* MatchIt! – Fundraise for a cause close to your heart, and Advanced will match part of the funding.
* Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it.
* Pennies from Heaven – Donate the pennies from your paycheck to help make a difference without lifting a finger.
#J-18808-Ljbffr