The Millwood Partnership is looking for an enthusiastic Clinical Pharmacist Team Lead to join our pharmacy team.
Main duties of the job
We are looking for an enthusiastic, highly motivated and experienced Clinical Pharmacist to join our practice team. You will effectively lead our pharmacy team to deliver patient-centred pharmaceutical care to our patients in General Practice.
You will improve patients' health outcomes and the efficiency of the primary care team by providing direct, accessible and timely medicines and expertise including face-to-face contact with patients.
You will be an integral part of the general practice team, as well as part of a wider pharmacist network and multi-disciplinary team. This includes being a conduit of patient medicines information into and out of hospitals. You will work to optimise medication issues to improve patient care and safety, and support clinical staff in the management of patients.
About us
We have an exciting opportunity for a Clinical Pharmacist Team Lead to join our forward-thinking practice. We have 3 GP Partners, 5 Salaried GPs and we are looking to expand our team. We are a total triage practice using Footfall for all of our appointment requests. We have capped numbers per day and our clinical staff book their own appointments in line with their judgement of the patients' condition. You will lead and develop our Pharmacy Team consisting of Pharmacy Technicians and Prescription Clerks, and our wider team of doctors and clinicians.
Job responsibilities
1. Work as part of a multi-disciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas.
2. Be a prescriber and work with and alongside the general practice team.
3. Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme).
4. Provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the organisation and to help in tackling inequalities.
5. Provide leadership on person-centred medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the Quality and Outcomes Framework and enhanced services.
6. Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care.
7. Have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital Pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage General Practice workload.
8. Develop relationships and work closely with other pharmacy professionals across the wider health and social care system.
9. Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists, and anticoagulation.
10. Consult patients within defined levels of competence and independently prescribe acute and repeat medication.
11. Receive referrals and directed patients from triage services and other clinicians.
12. Receive and resolve medicines queries from patients and other staff.
13. Provide medication review services for patients in the practice and during domiciliary visits to the local nursing home.
14. Manage a caseload of complex patients.
15. Manage a therapeutic drug monitoring system and the recall of patients taking high-risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs, etc.
16. Deliver long-term condition clinics and home visits, particularly for patients with complicated medication regimes, and prescribe accordingly.
17. Provide pharmaceutical consultations to patients with long-term conditions as an integral part of the multidisciplinary team.
18. Review medications for newly registered patients.
19. Improve patient and carer understanding of confidence in and compliance with their medication.
20. Maintain accurate clinical records in conjunction with extant legislation.
21. Encourage cost-effective prescribing throughout the organisation.
22. Implement and embed a robust repeat prescribing system.
23. Provide advice and answer medication-related queries from patients and staff.
24. Organise and oversee the organisation's medicines optimisation systems, including the repeat prescribing and medication review systems.
25. Improve the quality and effectiveness of prescribing through clinical audit and education, to improve performance against NICE standards and clinical and prescribing guidance.
26. Develop yourself and the role through participation in clinical supervision, training and service redesign activities.
27. Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. Apply infection-control measures within the practice according to local and national guidelines.
28. Provide subject matter expertise on medication monitoring, implementing and embedding a system.
29. Support clinicians with the management of patients suffering from drug and alcohol dependencies.
30. Actively signpost patients to the correct healthcare professional.
31. Manage a caseload of complex patients and potential care institutions and provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life care.
32. Review the latest guidance, ensuring the organisation conforms to NICE, CQC etc.
33. Provide targeted support and proactive reviews for vulnerable, complex patients and those at risk of admission and re-admission to secondary care.
34. Handle prescription queries and requests directly.
35. Provide proactive leadership on medicines and prescribing systems to the organisation, patients and their carers.
36. Support in the delivery of enhanced services and other service requirements on behalf of the organisation.
37. Participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss events.
38. Undertake all mandatory training and induction programmes.
39. Contribute to and embrace the spectrum of clinical governance.
40. Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.
41. Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care.
42. Maintain a clean, tidy, effective working area at all times.
Person Specification
Qualifications
* GPhC registered pharmacist.
* An appreciation of the nature of Primary Care prescribing, concepts of rational prescribing and strategies for improving prescribing.
* Experience and awareness of common acute and chronic conditions that are likely to be seen in General Practice.
* An appreciation of the new NHS landscape, including the relationships between individual practices, PCNs and the commissioners.
* Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
* Excellent leadership, interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians.
* Knowledge of IT systems including ability to use word processing skills, emails and the internet to create simple plans and reports.
* Ability to plan, manage, monitor, advise and renew general medicine optimisation issues in core areas for long term conditions.
* Polite, clear telephone manner.
* Ability to promote best practice regarding all pharmaceutical matters.
* Effective time management (planning and organising).
* Demonstrate personal accountability and emotional resilience, and work well under pressure.
* Experience of pharmacy services in primary care.
* In-depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
* Clinical system IT knowledge of SystmOne.
Personal Qualities
* Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
* Ability to use own initiative, discretion and sensitivity.
* Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
* Flexible and cooperative.
* Ability to identify risk and assess/manage risk when working with individuals.
* Sensitive and empathetic in distressing situations.
* Problem-solving and analytical skills.
* Ability to maintain confidentiality.
* Flexibility to work outside of core hours.
* Evidence of continuing professional development.
* Full UK Driving Licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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