Job Description Ensure payroll controls & checks are completed and signed off on time and governance routines are followed.
Appropriate handling and investigation of customer complaints, remediation actions and feedback
Ensure Risk Events are raised on a timely manner, root cause investigated, and remediation plans are in place.
Support HR Operations teams, ensuring that the day-to-day tasks are completed within SLA, administration of systems and implementation of requirements to the business is effective.
Effective establishment and maintenance of relationships with key Stakeholders, providing necessary service updates and insights.
Support payroll service improvement activities as required.
Key Accountabilities
Management of the Quality, Accuracy and Delivery of the Payroll Service including management of third-party Suppliers who are providing outsourced services.
Ensure that the Payroll Service is compliant with local legislative requirements and that that the Payroll Service operates within Barclays Policy and Framework agreements.
Manage both statutory/legislative and business requested changes to payroll & time systems.
Produce documentation related to time management/monthly sign offs.
Review and validate permanent and once only changes to employees’ pay.
Update and submit ...