Salary: 30,000 - 45,000 GBP per year Requirements:
* Expertise in Google Analytics, BigQuery & SQL
* Advanced knowledge of visualisation tools, Tableau or PowerBI
* Experience working in a pressured environment, delivering against tight deadlines
* Experience adhering to company and ethical rules and regulations
* Experience working in a highly accurate environment
* Experience within the healthcare sector would be advantageous
* Ability to prioritize and organize tasks and workload
* Strong communication skills (verbal and written)
Responsibilities:
* Analyze eCommerce and commercial data to derive actionable insights that support business growth and enhance customer engagement
* Develop and maintain dashboards and reports that track key performance indicators (KPIs), site metrics, and sales performance across all verticals
* Oversee the analysis of high-level site performance metrics, such as overall traffic trends, conversion rates, and customer engagement
* Provide strategic insights into key user behaviors and site interactions to inform leadership on overall website performance and identify areas for improvement
* Identify opportunities for enhancing customer experiences and driving repeat purchases through personalized marketing and targeted promotions
* Collaborate with marketing & commercial teams to align data analysis efforts with commercial strategies and marketing campaigns
* Provide data-driven recommendations to support product launches, pricing strategies, and promotional activities across the various business verticals
* Work with data engineering teams to optimize data collection, storage, and retrieval processes to support efficient analysis
* Stay updated on the latest trends in data analytics, eCommerce, and the pharmacy industry to identify opportunities for process improvement and innovation
Technologies:
* BigQuery
* Support
* Marketing
* SQL
* Tableau
More:
We are the nation’s largest online pharmacy, a market leader in the pharmacy world with 25 years of experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. As a Data Analyst (Commercial) based in Leeds, you will play a key role in our Data team, reporting to the Lead Data Analyst for eCommerce. After training, this position will offer hybrid working arrangements. We offer a competitive salary of £30,000 to £45,000 per annum depending on experience, along with a range of extensive benefits including occupational sick pay, enhanced maternity and paternity pay, a contributory pension, employee discounts, and commitment to continued professional development. We look forward to discussing how you can contribute to our mission of ensuring excellence for all our patients.