Main area: Thoracic Surgery
NHS AfC: Band 3
Contract: Fixed term - 12 months (Maternity Cover)
Hours: Full time - 37.5 hours per week (Monday to Friday 8:00-16:00)
Job ref: 358-6814436-RRCV-BC
Employer: University Hospitals of Leicester NHS Trust
Employer type: NHS
Site: Glenfield Hospital
Town: Leicester
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 02/02/2025 23:59
Waiting List Coordinator
NHS AfC: Band 3
We are actively promoting flexible working options, helping you to manage a work/life balance.
Job Overview
To provide a full administration service for the medical teams across the Clinical Management Group, ensuring that the quality standards of the Trust are met.
To provide support and guidance to patients, carers, relatives, company representatives, and others contacting the service.
To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks and Cancer 62/31 day).
Recording of patient data through the use of HISS and other patient administration systems in an accurate and timely manner and in accordance with the Referral to Treatment policy.
Working closely as part of a multi-disciplinary team, providing a high standard of service and liaison with patients and staff at all levels.
Main Duties of the Job
* To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy.
* The booking of any overseas visitors, referring any overseas patient to the Overseas Patient Manager.
* Comply with private patient protocols, including arranging additional lists/overruns of additional lists to accommodate these patients and ensure the appropriate information is shared with the insurance company/private patient.
* To monitor, maintain, and report theatre cancellations, including notice time given.
* To ensure case notes are at the ward ready for theatre if a list is booked at short notice or the notes are within your area.
* Manage admissions and request associated pre-op assessment appointments and ensure results and notes are provided to the relevant team for this. Liaise with tertiary centres for out-of-area patients.
* To provide training and support to new staff regarding HISS ensuring pathways are managed according to Trust Policy.
* Responsible for timeliness, accuracy, and integrity of the data recorded on paper and electronic systems.
* Responsible for validation of Data Quality reports as required by the Team Leader.
* Provide cover for colleagues as and when required.
* Telephone and general office duties.
Person Specification
Communication and Relationship Skills
* Good interpersonal skills, confident and able to communicate with people at all levels, effective written and verbal communication skills.
Commitment to Trust Values and Behaviours
* Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours.
Training & Qualifications
* Educated to A level standard, NVQ III or relevant equivalent training and experience gained in administration post for a minimum of 2 years.
* RTT/Clinic Management/Waiting List or relevant experience.
Experience
* One year of administrative experience/diary management.
* Understanding of medical terminology.
Analytical and Judgement
* Able to work independently to source and analyse clinical information.
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three-month period commencing on your first month's payment.
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meet the needs of our diverse communities.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Address: Paget House, 2 West Street
Leicester
LE1 6XP
Telephone: 0116 502 7298
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