Senior Facilities Co-ordinator - Cambridge Summary INTERNAL APPLICANTS ONLY PLEASE As Senior Facilities Co-ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. You'll be required to work flexible weekend cover on a rota basis which TOIL is honoured in return. What it's like to work here As the Senior Facilities Coordinator, you'll be joining a vibrant and energetic team. Situated in a large property with a wide variety of buildings, you'll play a pivotal part in ensuring that Facilities maintenance activity is fully completed. Reporting to the Facilities Manager, you'll be responsible for day to day facilities maintenance works, heading up a team of 2 Facilities Co-ordinators and up to 15 volunteers, all of whom are committed to delivering outstanding service. The team is highly collaborative & passionate about keeping the estate functioning and safe for all staff and visitor who attend, and thrives on the variety and energy that comes with working in a face-paced environment. You'll be a key point of contact for the team, overseeing daily operations and guiding them to success. Training and development will be available, and you’ll have opportunities to build your skills through ongoing support and learning. Whether it’s attending workshops, developing skills, or receiving mentorship from senior leadership, you'll be given the tools and encouragement to grow professionally. We are committed to supporting your career development, ensuring you thrive in this role and beyond. What you'll be doing You'll be responsible for providing an efficient, effective and flexible facilities management service to enable the successful operation of your site. You'll work collaboratively with other team members to deliver excellent standards in maintenance, presentation and customer service. Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is well maintained to a high standard at all times. You'll have a 'hands on' approach and successfully co-ordinate day to day Facilities activity supporting the Facilities Manager with planning and support required across the site. You'll promote Health & Safety awareness across the property and for ensuring effective environmental management is sustained. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for To deliver this role successfully, you’ll need: an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience) good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office) to be a good team player with experience of supervising others to have an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey to have good people and customer service skills, enabling strong relationships to be built and maintained externally and internally to have good written and verbal communication skills including influencing, negotiating and presentation The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.