Our client, a leading organisation based in Ashford, is seeking a motivated individual to join their Accounts Receivable (AR) team. As a French speaking Collections Coordinator, you will play a crucial role in recording and reconciling cash receipts, resolving discrepancies, and maintaining strong relationships with customers in France. If you have a passion for finance and a keen eye for detail, this could be the perfect opportunity for you!
Please find all the details below:
Job Title: French speaking Collections Coordinator
Location: Ashford, Kent
Salary: £25,000 - £26,000
Hours: Monday - Thursday, 8:30am - 5pm with 45 minutes for lunch, Friday 8:30am - 3:30pm with 1 hour for lunch
Hybrid working: Yes once fully trained, 3 days in the office, 2 days working from home
Benefits:
25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
Matched pension contribution of 6%
4x Life Assurance
Free breakfast/lunch everyday
Easter eggs, Christmas hampers, Yoga classesResponsibilities:
Contact past due customers via phone, email or letter to collect past due balances.
Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts.
Monitor credit holds and account status and credit availability.
Reconcile customer accounts.
Research and resolve disputed invoice balances/customer deductions.
Negotiate prompt payment for delinquent customers and/or arrange payment instalments.
Conduct C...