York and Scarborough Teaching Hospitals NHS Foundation Trust
An opportunity has become available within our supportive Obstetrics & Gynaecology secretarial team as a result of a retirement. We are looking for a motivated and proactive individual to join the existing secretarial team, based at York Teaching Hospital.
This post is perfect for applicants with a strong background in administration, looking to step up into a Band 4 secretarial role. We are committed to providing the training and support required to make the right candidate a success and integrate into our team.
The successful applicant would have their own consultant(s) to support, which will include typing patient letters, minuting meetings, organising diaries, general administration and being their 'go to' person.
This role is busy, varied and requires a logical, methodical way of working.
The role of medical secretary also requires excellent communication skills, engaging with our patients and assisting with their queries and concerns, liaising with the wider clinical networks and Multidisciplinary Teams.
Applicants need to be proficient at typing and have a working experience of digital dictation, with recent secretarial/administrative experience. Knowledge of medical vocabulary is an advantage, although not essential.
We look forward to hearing from you!
Main duties of the job
* Managing consultant diaries, arranging meetings, typing of clinic letters.
* Oversight of consultant leave and subsequent clinic changes.
* Be aware of patient situations/pathways in relation to admissions/treatments, and ensure these comply with current Trust and Government referral to treatment waiting time targets.
* Have a clear overview of and monitor worklists, waiting lists and RTT pathways.
* Use own initiative and judgement to prioritise and escalate patient care where necessary.
* Ensure efficient secretarial service is maintained in the absence of colleagues.
* Assist management in the recruitment, selection and induction of Assistant Medical Secretaries/administrative staff.
About us
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
* 27 days holiday rising to 33 days (depending on NHS Trust service).
* A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.
* A variety of different types of paid and unpaid leave covering emergency and planned leave.
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
* NHS Car Lease scheme and Cycle to Work scheme.
* An extensive range of learning and development opportunities.
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education
* GCSE English Language, Grade C or above (or equivalent).
* ECDL.
* Qualification or appropriate training in Customer Service.
* AMSPAR.
Experience
* In depth knowledge of office applications and procedures.
* Thorough knowledge of medical terminology.
* Minimum 2 years secretarial/administrative experience.
* Experience of working in a customer focused environment.
* Experience of using a variety of IT applications, including Microsoft Office.
* Experience of staff supervision.
* NHS Experience.
Skills
* Ability to communicate with all levels and disciplines of staff, patients, carers and external agencies.
* Ability to explain complex information to staff, patients and others as required.
* Ability to communicate with people who are upset and angry and deal with situation effectively.
* Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption.
* Ability to manage and prioritise conflicting deadlines and pressures.
* Ability to exercise judgement and resolve problems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr