We’re building the agency group of the future. At Future Group, we’re experts in everything we do, from presentation design to social media management, customer acquisition, web design and beyond. We’re dedicated to strengthening, empowering and supercharging brands. We’re looking to fill a key role in our client partnership team. As a business development manager, you will be the first responder to high intent, inbound customer enquiries (new business) who will need an immediate and highly consultative engagement to quickly establish a deep understanding of their needs and require compelling creative solutions. You will also work on re-engaging lapsed clients or opportunities to re-engage them back into the pipeline. You’ll work closely with our Director of Client Partnerships, developing leads into profitable and enduring engagements. By owning the customer journey, creating brilliant experiences for clients and always looking for opportunities to create long term, high value recurring revenue, you’ll be a key part of the continued growth of the agency. What You’ll Do: First responder to high intent inbound customer enquiries (new business) Re-engage and prospect for opportunities in lapsed clients, existing clients for recurring and referred opportunities from successfully delivered projects. Establish active communication and engagement with prospects to create new leads and sales openings Build and maintain a new business pipeline from multiple sources (inbound, outbound, leads from colleagues, your network, self-sourced) that enables you to deliver results consistently on and above target Oversee the end-to-end journey of new client business from first contact, to transitioning new projects into the creative process (with the support of our client services and project team) Qualify leads, set up discovery meetings to establish needs and quickly build trust, deliver presentations to demonstrate solutions and past work, build winning proposals and work with colleagues to move them through the sales cycle through to contract. Be diligent in maintaining the company CRM system that contributes to building an overall picture of our customer engagement and results Carry out follow-up activities from client meetings, including pitch work, writing proposals, negotiating around objections and sending contracts. Support on the execution of other tactical marketing campaigns and lead generating efforts that contribute to the continued growth of the business. What we’ll give you in return: £40,000 - £45,000 per annum (dependant on experience) Flexible working hours A 4-day work week Focus on what you deliver, not the hours you sit at your desk The equivalent of 5 weeks’ paid holiday, plus bank holidays Your birthday off, and… Free time off over the Christmas period when we close the business 2 days volunteering time per year to help in the community Extensive benefit schemes including private healthcare, highstreet discounts, cinema tickets, electric vehicle scheme, cycle to work scheme, to name a few Expansion of your skill set. We’ll actively work with you on your goals and objectives to help you develop with the business What You’ve Got: A positive attitude and excellent work ethic Commercial acumen Drive and determination. Self-awareness and the ability to change your approach according to the client and situation Empathy and emotional intelligence Natural skill at dealing with clients and building relationships The ability to effectively collaborate with multidisciplinary project teams Ability to effectively present to prospects face to face or remotely The ability to see opportunities and solutions in the face of a challenge Are you ready to supercharge your career?