About Us:
East Park Dental is a modern and patient-focused dental practice committed to providing top-quality care in a friendly and comfortable environment. We are seeking a reliable and professional Dental Receptionist to join our team. If you have excellent communication skills, a passion for patient care and exceptional customer service, and the ability to multi-task, this could be the perfect role for you.
Key Responsibilities:
* Greet and welcome patients with a positive and friendly attitude
* Manage appointment bookings and scheduling, both in-person and over the phone
* Handle patient inquiries, including providing information on treatments and services
* Maintain patient records, ensuring confidentiality and accuracy
* Process payments and handle billing inquiries
* Coordinate with dental staff to ensure the smooth running of the practice
* Manage incoming and outgoing correspondence, including emails and phone calls
* Handle our practice membership admin including joining patients
* Ensure the reception area is tidy and presentable at all times
Key Requirements:
* Previous experience as a dental receptionist is essential
* Strong organizational skills and the ability to multitask effectively in a fast-paced environment
* Excellent written and verbal communication skills, with a focus on customer service
* Proficient in using dental management software (e.g., Dentally) or willingness to learn
* Ability to maintain patient confidentiality and a professional demeanor
* Friendly, approachable, and patient-focused attitude
* Attention to detail and a high level of accuracy
* Ability to work independently and as part of a team
Benefits:
* If applicable GDC registration and indemnity paid by us
* Nice and comfy uniforms including a super cosy team hoody
* Paid birthday day off a year - take a day on or near your birthday
* Summer party, previously included Ladies Day at Ascot
* Awesome Christmas party - Gladrags and dancing essential!
* Charity day - a paid day off work to carry out charity work of your choice
* Online CPD provided by iLearn so easy to keep up to date
* Training opportunities
* Training costs covered and support given - new trainees and those upskilling
How to Apply:
Please submit your C.V. to Nicola Knott via this advert.
We look forward to welcoming a new team member who shares our commitment to excellent patient care!
Job Types: Full-time, Part-time, Permanent
Pay: £11.44-£14.00 per hour
Schedule:
* Monday to Friday
Experience:
* Dental receptionist/nurse: 1 year (required)
Work Location: In person
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