GP Assistant - St George Medical Practice
A GPA will support the GP(s) / ANP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP / ANP freeing up their time to focus on the patient.
Main duties of the job
Administration
1. Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
2. Extracting all information from clinical letters that needs coding and adding to notes.
3. Arranging appointments, referrals, tests and follow up appointments of patient.
4. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
Results handling
Clinical
1. Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
2. When assisting clinicians to take a history of presenting problems and carry out basic checks required at each consultation including ECG, BP, Pulse, Temp, Pulse oximetry, weight, urine test, peak flow reading, Doppler, teledermy etc.
3. The testing and result recording of clinical specimens.
4. Issuing prescriptions as requested. Ensure safe management of patient drug usage and query with doctor any discrepancies on prescription ordering. Ensure dosage instructions are understood.
5. Action pathology results as requested by clinical staff and liaise with clinician for review/ treatment. Perform review / follow up phone calls when requested by clinician.
6. When assisting a clinician to ensure medical records are checked for outstanding chronic disease including health checks ie smears and arrange reviews.
7. Make appropriate referrals within their remit when needed.
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), nurses, pharmacists, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West, Yorkshire and Midlands.
Job responsibilities
1. Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
2. Extracting all information from clinical letters that needs coding and adding to notes.
3. Arranging appointments, referrals, tests and follow up appointments of patient.
4. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
Results handling
Clinical
1. Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
2. When assisting clinicians to take a history of presenting problems and carry out basic checks required at each consultation including ECG, BP, Pulse, Temp, Pulse oximetry, weight, urine test, peak flow reading, Doppler, teledermy etc.
3. The testing and result recording of clinical specimens.
4. Issuing prescriptions as requested. Ensure safe management of patient drug usage and query with doctor any discrepancies on prescription ordering. Ensure dosage instructions are understood.
5. Action pathology results as requested by clinical staff and liaise with clinician for review/ treatment. Perform review / follow up phone calls when requested by clinician.
6. When assisting a clinician to ensure medical records are checked for outstanding chronic disease including health checks ie smears and arrange reviews.
7. Make appropriate referrals within their remit when needed.
Person Specification
Experience
* At least 2 years experience in relevant Health care assistant or administration role.
* At least 2 years experience in a patient facing role.
* Worked in a nursing or administration role in a GP practice.
* Previous experience with GPA role.
* Competent in the use of health care IT systems / system 1.
* Post holder must be positive, professional and proactive.
* Post holder must demonstrate adaptability to meet the needs of the patient population.
* Post holder must demonstrate resilience in the face of challenges.
* Competent in the duties performed by a health care assistant in primary care.
* Competent in the administration of patient records and tasks.
* Proven ability to work independently and as part of a wider team.
* Able to manage time and resources effectively.
* Able to prioritise effectively.
* Experience with mentorship and supervision.
* Understanding of the data protection act, GDPR and patient confidentiality, consent, clinical governance, information governance and Caldicott requirements.
Qualifications
* NVQ level 3 or above in health care or administration.
* Holds recognised GPA training module.
* Previous experience in a primary care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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