Our client, a prestigious legal practice, is looking to appoint an experienced eDiscovery Specialist to support the delivery of high-profile projects and contribute to the continued success of their growing eDiscovery team.
This is a fantastic opportunity for a motivated and knowledgeable professional to take a hands-on role in both project execution and team development, while also acting as a trusted advisor on technical and strategic aspects of eDisclosure services.
Management of Service Delivery
Accountable for ensuring quality control process is adhered to in delivery of all services
Ensure eDiscovery Senior Technical Lead and Manager are made aware of all tasks/projects and the approach to delivery is discussed and confirmed with them
Generate & adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing
Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling
Setup and customisation of review platform, running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings
Carry out native and load file productions according to specifications
Resolve first line support queries and work with our second- and third-line support to ensure technical issues are resolved
Act as a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these
Ensure defensible processes and data security procedures are adhered to at all times
Maintain project and product documentation
Administration of software and hardware used by the eDiscovery team
Assist with collection and reporting of statistics
UK based, but providing global support and eDisclosure skills
Subject Matter Expert
Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools, GenAI solutions, eBundling and case management solutions
Keep up to date with developments by attending seminars/presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members
Contribute to internal know-how
Relationship Management
Manage the expectations and interests of multiple practice stakeholders
Provide specialist advice tailored to the individual needs of the client
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