Christmas starts early here at Hotel Chocolat and we need you - a confident, focused, and friendly Christmas Sales Advisor to join our stores team and help us bring joy to our customers this Christmas by delivering a truly special experience during our busiest time of year!
With your cheerful personality, you will enjoy interacting with our customers to share a love of great chocolate, ensuring everyone leaves us feeling happier and full of festive spirit having picked the perfect gift for their loved ones.
What You’ll be doing:
* Welcoming our customers and providing excellent service during their visit.
* Till and queue management, including processing transactions, refunds, and exchanges at the till and responding to customer feedback.
* Learning about our range of products, including how we sell, how we grow cocoa, and manufacture our products, allergens, and our commitments to sustainability and ethics.
* Running tasting sessions and demonstrations of products.
* Working with the team to support deliveries and stock, ensuring the delivery area is kept clear and tidy in line with health and safety guidelines and maintaining the appearance of the store and café areas.
* If your store has a café area, preparing hot and cold drinks, ice creams, and snacks according to our guidelines and processes while adhering to allergens, quality, and health and safety standards.
You don’t need retail experience to work here; however, we do ask that during your time with us, you commit to being a true brand ambassador and support the success of the store and your team.
Our gift to you for going the extra mile every day…
* £12.00 per hour (London stores - £13.00 per hour), Republic of Ireland - €14.50 per hour.
* 50% staff discount to treat yourself and your friends and family this Christmas.
* A chance to express yourself in an exciting, fast-paced, and festive environment with the potential of permanent career opportunities.
* Flexible working patterns available.
If you want to be part of the team spreading Christmas happiness through chocolate, click Apply and we’ll be in touch!
At Hotel Chocolat, we treat each other with respect, equality, and grace. Our mantra? Be brave. Be kind.
This People Pledge is underpinned by our values of Originality, Authenticity, and Ethics. We encourage new ideas and fresh thinking, and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self – and feel comfortable sharing your differences and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness in the way we treat one another.
This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to create a place to work where everyone feels like they belong, can be themselves, and where all of our differences are celebrated.
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