We are currently seeking a dynamic and experienced Senior Product Manager – Mobile to join our client, focusing on mobile services across the Channel Islands and Isle of Man.
This role presents a unique opportunity to manage the full product lifecycle, ensuring world-class customer experiences and driving market share growth in both consumer and SME markets.
Role Overview:
* Title: Senior Product Manager
* Industry: Telecommunications
* Location: Guernsey, Jersey, or Isle of Man
* Rate: Competitive
* Duration: 4-6 month contract
Key Responsibilities:
* Oversee the development and management of mobile products, including Consumer and Business Mobile Plans, and Roaming.
* Drive product strategies and solutions in support of 5-year and Annual Operating Plans (AOP).
* Maximize the digital potential of products to enhance customer journeys while reducing support effort and costs.
* Conduct in-depth reviews of the mobile product portfolio to align with business objectives.
* Lead industry, competitor, and customer research to support product development and customer experience improvements.
Qualifications:
1. Proven experience managing products within the Consumer or SME market.
2. Strong understanding of IT & Telecommunications technologies and marketplace dynamics.
3. Experience in developing and scheduling product, commercial, and financi...